Check your search results here

Customer Service Agent Job in Nairobi Kenya (40K - 60K)

Job Title: New Customer Service Agent
 
Industry: Security
 
Location: Nairobi
 
Salary: 40-60k
 
Our client is one of the leading and most respected Security Solutions providers for a wide host of clients in the diverse industries in Kenya, Uganda and Rwanda. 

They seek to hire dynamic and result driven individuals to fill the position of Customer Service agents.

Duties & Responsibilities
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
Qualification & Skills
  • A university degree in marketing or any related field
  • More than one year of Customer Service Experience.
  • Quality Focus.
  • Problem Solving.
  • Market Knowledge.
  • Documentation Skills.
  • Listening skills.
  • Telephone Skills.
  • Resolving Conflict.
  • Analyzing Information.
  • Multi-tasking
If you are up to the challenge, posses the necessary qualification and experience, please send your CV with a passport photograph only quoting the job title on the email subject (New Customer Service 40k – 60k) to vacancies@corporatestaffing.co.ke  before 10th February, 2015

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing


Only candidates short-listed for interview will be contacted.

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here