Postbank
is a leading Savings Bank with a National Branch network and offering a wide
range of financial services.
User
Support Officer
Position
Function: Ensure proper user security and access roles and
availability of mail services.
Knowledge
Skills and Abilities
·
Administration and maintenance of Microsoft Active Directory,
DNS and DHCP in a Microsoft Windows Server environment.
·
Administration and maintenance of the Bank’s mail system.
·
Managing user accounts and file-access and resource privileges.
·
Managing and Administering Domain Policies and Security.
·
Setting up and maintenance of FTP and Web servers.
Qualifications
·
BSC. degree in computer science or its equivalent from a
recognised institution with three years’ experience or its equivalent.
OR
·
Diploma in Computer Science or its equivalent from a recognised
institution or examining body with five years’ experience.
·
MCSE professional or equivalent.
·
Knowledge in management of Microsoft Active directory, Exchange,
windows server Operating System and MSQL.
Network and POS Administrator
Position
Function: This position is responsible for ensuring reliable, secure and
availability of the Bank’s data network and the management and maintenance of
Point of Sales Terminals.
Key
Responsibilities:
·
Ensure availability of the Bank’s online services through
provision of reliable and secure redundant data communication systems.
·
Resolve data network outages in a timely manner.
·
Optimize bandwidth usage on the Bank’s data network.
·
Liaise with data & telecommunications service providers on
availability of services and their deployment.
·
Document and regularly update the schematic diagram of the
network infrastructure.
·
Implement VOIP in the Bank’s online branches.
·
Installation, Administration and maintenance of the Point of
Sales Terminal Management System.
Knowledge, Skills and Abilities
·
Bachelor degree from a recognised University in Computer Science
or one of the closely related fields such as Information Systems or
Telecommunications Engineering.
·
Three Years’ experience in data Network Administration and
Management.
·
Certification in CCNA, CCNP and any other recognized
certification will be an added advantage.
Legal Officer
Position
Function: To assist the Legal office in providing efficient and
effective legal services to the Bank
Key
Responsibilities
·
Verify security documents and ensure that they are duly
registered as required
·
Liaise with external lawyers, valuers, auctioneers and other
consultants
·
Drawing legal contracts, leases and other legal documents and
ensure they are signed, sealed by authorised signatories.
·
Follow up on litigation matters and attend court cases.
·
Conduct legal research on legal issues and statutes guiding the
operations of Bank
·
Give legal advice to the Management of the Bank
Qualifications
·
Bachelor’s degree in Law (LLB)
·
Post graduate Diploma in Law
·
Good communication skills
·
Proven computer literacy and proficiency
·
CPS (K) qualification will be added advantage
·
Minimum 3 years working experience in a reputable organization.
Customer Relations Officer / Cashier
(PB 7)
Position
Function: To coordinate customer relations activities and ensure
provision of quality customer service so as to attain high levels of customer
satisfaction/expectations and promote good corporate image of the Bank.
Responsible
for ensuring adherence to proper counter procedures and methods of safety,
custody, accuracy and maintenance of cash and related assets at the counter
Knowledge Skills and Abilities
·
Attending to customer problems and issues by identifying,
interpreting and suggesting appropriate remedial measures.
·
Implementing changes to improve customer service.
·
Coordinating and facilitating accounts opening.
·
Facilitating the flow of information between the Bank and its
customers.
·
Ensuring brand visibility within the Branch.
·
Analysing and classifying customer complaints, compliments,
suggestions and queries and submit regular and timely reports.
·
Perform cashiering duties
·
Custodian of cash and other accountable documents
·
Selling the Bank products
·
Disseminate information to customers on new products
Qualifications:
·
Minimum KCSE Level certificate of C+ grade or equivalent with C
grade in both English and Mathematics.
·
Diploma in a business related field from a recognized
institution/CPA Graduate.
·
Certificate in Customer Care/Public Relations/ Communication or
equivalent will be an added advantage.
·
Computer literacy and proficiency.
·
Excellent understanding and knowledge of operating systems,
products and services.
·
2 years working experience in Customer Service or related field
For detailed scope of work, application procedure and
application form, please visit: www.postbank.co.ke then click on About Us and go to
Careers to apply.
Note
that only online applications will be accepted.
Please DO NOT attach certificates
Closing Date: Thursday 18th September 2014
Postbank is an equal opportunity employer and is committed to implementing affirmative action. In this regard, women, and people living with disabilities with requisite qualifications are encouraged to apply.
Postbank is ISO 9001:2008 Certified