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Club Secretary / CEO Job in Kenya

Our client, Nairobi Club, is situated in Upper Hill area and having been established in 1901 boasts of being one of the oldest private Members Club in Kenya.

It has a diverse membership of over 2000, and offers exceptional sporting, social and conference facilities.

Our client is looking for a talented individual to fill the following position:

Club Secretary / CEO

Job Ref: NC/CEO/1/2014

Key performance areas for the role:

The Club Secretary (CEO) shall:
  • Develop and monitor the performance of financial and operational plans; develop the annual budget and business plan, and make recommendations for capital improvements to enhance the assets
  • Oversee the delivery of superior services to all guests ensuring the utmost quality and care is delivered including prompt response to requests and the effective resolution of all complaints to the satisfaction of guests
  • Ensure that product quality and service standards are met in all areas of the Club as pertains to physical appearance, maintenance and cleanliness
  • Establish and maintain preventative maintenance programs to protect the physical assets of the Club
  • Maximize food and beverage revenues by ensuring optimal use of banquet/outlet space and most cost-effective management of the Club’s food and beverage outlets
  • Oversee security function to ensure a safe and secure environment for Club members, guests, employees and Club assets
  • Establish and maintain a proactive human resources function to ensure employee motivation, training and development, pay and benefit administration, and compliance with policies and procedures and local labour regulations
  • Be secretary to Management Committee

Personal Profile

  • Bachelor’s degree in Hotel Management / Business Administration or equivalent
  • An MBA will be an added advantage

Required Skills
  • A strong background in hospitality industry in a competitive market.
  • A commitment to transfer knowledge
  • Strong Leadership skill in managing a team to drive for results
  • An ability to manage complex relationships
  • Maintain confidentiality on relevant matters

  • 5 to 10 years of general management experience in a high level operations role preferably, but not exclusively, in the hospitality industry or related field, with a successful proven track record.
  • Experience in management of a private members club will be an added advantage.
  • Good working knowledge of hospitality accounting systems.

Applications including current CVs stating the post Reference Number as indicated above should be sent by email to: not later than 14th May 2014.

Applications and CVs must be in MS Word, with no attachments

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