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Recruitment at Sportsview Hotel in Kasarani, Nairobi

Sportsview Hotel Job Vacancies

Kasarani Sportsview Hotel wishes to recruit competent and qualified candidates to fill the following vacant positions;

Sous Chef

To assist the Head Chef in ensuring the kitchen meet the performance objective of quality food and consistency is maintained.

Duties & Responsibilities:
  • Direct and coordinate food or beverage preparation and presentation.
  • Ensuring that the cleanliness and hygiene of the kitchen is of the highest standard.
  • Check taste and presentation of dishes to ensure the excellent standard of the food before putting it in the restaurant for the guest.
  • Carry out menu planning and ensure leftovers are utilized.
  • Administration of orders to minimize shortages and wastage and effective stock control.
  • Ensure that all shifts are covered in terms of staff manpower
  • Ensure that staff continuously learn and grow in terms of kitchen skills.
  • Analyze recipes to assign prices to menu items, based on food, labor, and overhead costs.
  • Implement and monitor all Health Safety and hygiene practices and procedures.

Required skills and qualifications:
  • Diploma in a Culinary discipline an asset
  • Minimum of 5 years solid experience
  • Previous leadership experience in the culinary field required
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.

Assistant Food And Berverage Manager

The job holder will be assisting the Food and Beverage Manager in managing the department.

Duties & Responsibilities:
  • To act on customer feedback appropriately both customer complaints and compliments.
  • To ensure that the F&B department creates a professional impression to customers and team members.
  • Supervision of all service staff while maintaining outstanding guest relations and customer focus in banquets and restaurants.
  • Coordinate F&B operations with other hotel departments to ensure efficient guest service.
  • Ensure all guest are welcomed and well attended to at all times namely during breakfast, lunch, dinner, tea breaks, and any other events.
  • Apply (MBWA) management skills by walking around of entire F&B outlets.
  • To promote a safe, healthy and environmentally secure environment.
  • Ensure timing of service functions are adhered to for guest satisfaction.
  • Ensure complete set ups are in place for seminar, banquets, dining and parties.
  • Ensure opening and closing duties are adhered to.

Required skills and qualifications:
  • Diploma/Degree in Hotel Management or relevant discipline.
  • Minimum of 3-4 years supervisory experience in a 4/5 star hotel.
  • Excellent knowledge in the principles and practices within the F&B and hospitality profession.
  • Have strong organization, leadership and management skills.
  • Must possess excellent written and verbal.

Night Auditor Cum Receptionist

The job holder will be responsible for the internal night audit work. The incumbent will process and report the Hotel’s daily transactions.

Duties & Responsibilities:
  • Handle guest check-ins and check-outs efficiently and in a professional manner, informing guests of the Hotels facilities at check-in.
  • Verify and finalize transactions undertaken during the day and make any necessary adjustments, while creating the relevant reports.
  • Be in charge of all front office operations during the night time.
  • Ensure accuracy of all financial information and gather all necessary paperwork to complete the audit.
  • Ensure accuracy of charges to the guest folios.
  • Produce all daily, weekly and monthly reports from the front office.
  • Answering incoming telephone calls and taking care of any customer needs during the nights.
  • Ensure night audit reports have been circulated to the relevant people timely.
  • Physically check rooms shown as unoccupied and confirm status as indicated on a daily basis.

Required skills and qualifications:
  • Degree in Hotel Management or diploma in Front Office Management
  • Other previous experience in hotel reservations and /or reception is an advantage.
  • Minimum of 2 years’ experience in similar position.
  • Previous experience with Micros Fidelio suite8 software is preferable.
  • Excellent computer skills.
  • Fluency in spoken and written English is required.
  • Other requirements: good customer service attitude, flexibility with working hours, and high integrity and good interpersonal skills

Sales Executive

The job holder will be responsible for delivering the agreed sales strategy plan for the Hotel,

Duties & Responsibilities:
  • Executing innovative sales and marketing strategies to increase the products market share.
  • Analyze sales statistics to determine business growth potential.
  • Interacts with guests to obtain feedback on product quality and service levels. 
  • Meeting and showing prospective clients around the facilities.
  • Advocating a positive client experience: demonstrating proactive problem solving, investigating complaints and acting on feedback.
  • Maintaining and developing relationships with existing and new customers.
  • Track customer satisfaction and develop a retention plan.
  • Carry our market surveys and market recommendation to improve service delivery.
  • Create and maintain visibility for the brand.

Required skills and qualifications:
  • Bachelor’s Degree in marketing option.
  • At least 2-3 years working experience in hotels.
  • Should be hands-on, self motivated and a team player.
  • Should possess excellent interpersonal, verbal and written communication skills.
  • Be a self starter and be able to meet short deadlines as well as to handle pressure.
  • Must be outgoing, creative and innovative.
  • Customer focused and team player.
  • Proof of previous sales success.

To apply, send your Application Letter and CV only together with your current and expected salary to before 5th March, 2014.

Only shortlisted applicants will be contacted.

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