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Corporate Relationship Manager Job in Kenya

Vacancy: Manager, Corporate Relationship

About the Bank

Our client, the First Community Bank (FCB) is a pioneer Sharia banking compliant institution with operations across 19 locations Kenya and in the region.

The bank offers leading products and services to its clients and is a very dominant player in its commercial space.

FCB is currently experiencing high growth and is expanding its operations in all frontier markets in the region.
To support this growth, the bank is looking for a Manager, Corporate Relationship who will be intructmental to its long term plan of becoming the leading provider of Sharia Compliant banking products and services in the region and beyond.

Job Summary:

Reporting to the Senior Manager, Corporate, this role is responsible for contribution to the growth of the Bank’s asset and liabilities books through achievement of allocated targets, the management of a portfolio of key corporate accounts and for assisting the Senior Relationship Manager - Corporate with administration, market intelligence & strategy execution in Corporate Department.

Key Duties and Responsibilities:
  • Develop cost effective, long term asset  business with companies and organizations of repute in order to ensure the Bank’s maximum profitability;
  • Act as key consultant to client’s senior management, providing them with the evaluation and implementation of financing strategies or structures.
  • Maintaining adequate relationship contact with assigned customers to ensure their expectations are managed and that they have appropriate understanding of FCB.
  • Anticipate and be continually sensitive to the shifting customer expectations and initiate appropriate measures to ensure that FCB stays ahead of  competitors in rendering customer service;
  • Continually Identify and exploit cross selling opportunities that embed the bank and its products with the customers’ needs. 
  • Identify and develop a dynamic target pipeline and market for new profitable and/or status customers from the identified target sectors;
  • Ensure compliance to Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with existing and potential customers.
  • Periodic (as specifically defined) performance reporting on marketing activities;
  • Active portfolio management and development by maintaining existing income sources.
  • Developing and managing customer relationships with target customers through active and measurable call visit plans with all assigned customers and prospects.
  • Active portfolio management and development by maintaining existing income sources.
  • Responsible for structuring and negotiating finance and/or lease agreements according to established guidelines.
  • Coordination of services for assigned clients, the monitoring of contractual obligations for these accounts and active participation in retentive marketing efforts for securing additional business opportunities with clients.
  • Provide outstanding relationship management and advice to a varied and challenging mix of business customers.
  • Negotiation of new financing arrangements and opportunities, preparation and review of proposals for approval
  • Contribute to formulation of strategies for the corporate business
  • Adopt a value based management approach to cost control.

Qualifications, Competencies and Attributes
  • Hold a Bachelor’s Degree in Business, or finance related field. Masters degree is an added advantage.
  • Professional Banking operations training e.g. AKIB, ACIB, Business Development background
  • Have a minimum of three (3) years relevant work experience in a similar position with proven result oriented track record.
  • Experience in banking industry or a financial institution.
  • A proven record of successfully managing customer relations and growing a portfolio of financing and asset clients.
  • Personality: A go-getter, enthusiastic, results oriented with excellent communication and social skills. A forward planner with clear focus, ardent team player, mature, reliable, hard working and able to work without supervision.
  • Sound knowledge of the Bank’s products and services; CBK Prudential Guidelines.

Job Skills:
  • Understand the Banking Act, Central Bank Regulations, prudential guideline
  • Knowledge of current trends in client relations; business trends in banking & financial institution
  • Demonstrate a high degree of sensitivity, confidentiality when dealing with internal & external customers.
  • Have a high sense of diplomacy, accuracy, attention for detail and with strong analytical ability.
  • High levels of professionalism and professional development.
  • Business acumen, Strategic thinker with ability to make sound decisions for the business
  • Have good PR/interpersonal skills, have outstanding communication and reporting skills, problem analysis and listening ability.
  • Honest with impeccable integrity (high ethical standards).
  • Computer skills: Must be adept in use of Ms Word, Excel, Access, power-point, Internet and email.

Application Process

Kindly send your 2 page CV and cover letter detailing your experience, qualification and motivation for the job to and address it to The Recruitment Manager as soon as you read this advert.

FCB is an equal opportunity employer and only shortlisted candidates will be contacted.

For more details check

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