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Quality Assurance / IT Manager Job in Nairobi Kenya

Our Client,a well-established Design and Construction company with projects in various parts of the country seeks to recruit a qualified Quality Assurance / IT Manager based in Nairobi. 

He/She will form part of an existing team in:

Providing overall leadership of the quality and assurance roles in all operations of the organization.

Developing and implementing ISO quality procedures and policies in all the company’s business lines.

Developing a customer service charter to guide all service providers in their interaction with customers.

Establishing and interpreting quality aspects in all projects and assignments carried out by the company.

Championing and leading the ISO Certification process across the whole organization.

Handling client and customer complaints and ensuring customer feedback is incorporated in improvement plans

Proposing continuous improvement initiatives and championing adoption of kaizen, Lean six Sigma among other business excellence models.

Establishing service level agreements with service providers, suppliers and contractors and ensuring they are followed to the latter.

Leading the upgrade of the IT systems and computerization of the company’s operations.

Any other duty as may be assigned to you from time to time aimed at meeting the general obligations of the company and the general welfare of all staff.

Person Specifications
  • Degree or Diploma in a relevant field
  • Certification in Quality Assurance/Control or Quality Management
  • Exposure and working knowledge of ISO certification and quality control procedures
  • Excellent IT skills is an added advantage
  • 5 or more years’ experience, exposure in a busy architectural or design/construction company.

Applications indicating last/current salary should be submitted preferably via email to:

or P.O. Box 75559 – 00100 Nairobi,

on or before 20th September, 2013.

Only shortlisted candidates will be contacted.

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