MTN Business Kenya Limited has grown to become one of the
leading providers of corporate communications having modern and reliable network
infrastructure in the region.
Human Resource and Administration Manager
Reporting to the Managing Director, the ideal candidate will be
responsible for the development and effective execution of the Human Resources
and Administration Strategy.
S/he will ensure attraction and retention of a professional,
competent, talented and motivated workforce.
The incumbent shall be responsible for:
·
Review and implementation of HR policies in line with legal
requirements and best practices.
·
Managing the HR budget and ensure timely and effective
implementation of the HR and Administration calendar of programmes and initiatives.
·
Provide guidance to Managers on HR matters including performance
appraisals, succession planning, and labour laws and handling disciplinary
matters.
·
Reviewing and managing manpower plans, recruitment, selection,
induction and orientation of new staff.
·
Enhance the company performance management culture by
effectively linking it to business strategy, goals, processes, systems,
rewards, recognition, succession plans and best practices.
·
Ensure HR processes and filling procedures are effectively
managed and aligned on the Human Resource Information System.
·
Reviewing and aligning the company training needs/calendar to
the business strategy and objectives.
·
Reward management including; payroll administration, staff
medical scheme, group life, general insurance and staff wellness programs.
·
Managing and advising the business on Occupational Health and
Safety (OSHA) requirements.
·
Leasing with Managers and Team Leaders in developing leave plans
and ensuring leave utilization is in line with company policy.
·
Managing office utilities including office space, company
vehicle and third party contracts.
·
Leading and mentoring the HR and Administration team.
Knowledge, skills and ability required:
·
University Degree in Human Resource Management, Business
Administration or Social Studies.
·
Post graduate Diploma in Human Resource Management from an
accredited Institution and membership to the Institute of Human Resource
Management.
·
Minimum of 8 years of experience in Human Resource Management;
at least three in senior management level.
·
Excellent planning, organisational and analytical skills.
·
Good Interpersonal, communication, negotiation and people
skills.
·
Ability to lead a team, work under pressure and meet tight
deadline.
Technical Operations Manager
Reporting to the Managing Director, the ideal candidate will be responsible for the overall technical specification, network design standards, developing guidelines, testing and monitoring requirements that are aimed at providing outstanding customer experience and satisfaction.
Reporting to the Managing Director, the ideal candidate will be responsible for the overall technical specification, network design standards, developing guidelines, testing and monitoring requirements that are aimed at providing outstanding customer experience and satisfaction.
The incumbent will have the mandate of:
·
Managing and coordinating technical infrastructure /operations
network and systems of the business and ensuring outstanding service provision
to customers.
·
Overseeing all matters relating to optimal efficiency of the
company's network and systems infrastructures in a cost-effective manner.
·
Overseeing all technical matters relating to management of the
company's IP/MPLS network, data centres / POPs that are within and outside
Kenya.
·
Planning network infrastructure and systems upgrades ensuring
that the company keeps pace with client growth, needs and provision of
efficient services.
·
Managing the monitoring of MTN Business communications core
links and ensuring constant maintenance of 99.9% uptime of the system.
·
Specifying and recommending technical and computer equipment to
be purchased to ensure appropriate and timely purchase of equipments.
·
Designing and implementing network systems for country
roll-outs.
·
Ensuring adherence to internal and external service level
agreements and procedures.
·
Preparing and managing the budget for the technical department.
·
Preparing, monitoring and reviewing Key Performance Indicators
(KPIs) for the technical operations members in line with the company
objectives.
·
Providing leadership in identifying and rectifying system and
network problems as and when required.
·
Managing and ensuring cordial working relationships with third
parties including international bandwidth providers, telecommunication and
equipment/software vendors with the aim of enhancing procurement and delivery
of services.
·
Providing strategic and periodic reports for decision making by
top management.
·
Leading and mentoring the technical team.
Knowledge, skills and ability required:
·
An undergraduate degree in Information Technology, Computer
Science or Electrical Engineering.
·
Post-graduate qualification in Information Technology.
·
8 years experience in design, implementation and operation of
ICT solutions in a Service Provider or Systems Integration environment, with at
least three years experience in senior management level.
·
Solid understanding in IP network management, routing and
switching, data centres management and systems administration.
·
Excellent planning, organising and coordination skills.
·
Problem solving and analytical skills.
Application Details
Interested candidates who meet the above requirements for any of the above positions may send their applications and detailed CV, including your qualifications, experience, present position and current remuneration.
Interested candidates who meet the above requirements for any of the above positions may send their applications and detailed CV, including your qualifications, experience, present position and current remuneration.
The forwarding e-mail and cover letter must clearly indicate the
job title on the subject line.
Send your application to ceo@mtnbusiness.co.ke not later than
12th July 2013.
MTN Business Kenya reserves the right to accept or reject any
application.
Only short-listed candidates will be contacted.