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Customer Accounts Team Leader Job in Nairobi, Kenya

Customer Accounts Team Leader 

(Recommended- Business Development Manager)

Industry: Records and Management

Location: Nairobi

Our client, is the leading records and information management solutions provider in the Middle East and Africa, operates from 15 offices in 12 countries developing secure, innovative and customized solutions that address the full information life-cycle, meeting the needs of corporate and government clients across an extremely broad range of industries seeks to recruit an Customer Accounts Team Leader. 

The ideal candidate will be required to lead and work with the team members to achieve set targets.

Duties and Responsibilities
  • Setting clear achievable targets and smart objectives as well as develop practical plans to achieve those targets
  • Visiting customers to maintain the business and acquire new customers and business opportunities and also follow up with the credit controller to drive customers to pay on time as contracted and as per credit policies.
  • Managing available resources efficiently to meet the goals within the set time frame.
  • Managing and monitoring the team’s top customers to ensure these customers are sustained and providing continuous contribution to production
  • Coaching and motivating the team to deliver best results and also prepare regular reports on the performance of the team and identify plans of action
  • Measuring of baseline performance and allocating bonus to team members
  • Knowing the customer’s business and /or seeking  information about the real underlying needs of the customer, beyond those expressed initially
Qualification and Experience
  • Bachelor Degree/ Diploma in Sales and Marketing or Business related field
  • Minimum of 2-4 years experience preferably from related field
  • Computer Proficiency: MS Office Applications (Word, Excel, Power Point & Outlook)
  • Should have proven integrity and leadership skills
  • Strong negotiations and persuasion skills
  • Strong communication and problem solving skills
  • Should posses a valid driving license
To apply, send your CV only to before Friday 5th July 2013. 

Clearly indicate the position applied for and your minimum salary expectation on the subject line.

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