Quality Improvement Specialist/Consultant
Background
Jacaranda Health is a social venture that aims to set a new standard for maternity care in East Africa. We are combining business and clinical innovations to provide affordable maternity and reproductive health services to low-income urban women.
We
strive to be a data-driven company which improves its operational efficiency
through informed decision making on the costs and pricing mechanisms in the
health care market.
Please
visit www.jacarandahealth.org for more details.
Job Summary
Job Summary
In addition to performing the duties of a Quality Improvement Specialist, this role provides additional consultation, leadership and education to managers, supervisors and employees on matters related to performance measurement and quality improvement.
Represents
Hospital Quality and Patient Safety perspectives and activities on an
organizational level, synthesizing a variety of results and initiatives and
guiding collaborative efforts toward effective quality planning.
Applies
professional Quality theories in facilitating diverse groups, delivering public
presentations and providing work team leadership.
Responsibilities
Responsibilities
- Provides
leadership, consultation, advice and recommendations, coaching, education,
and decision-making support to managers, supervisors, employees and
professional peers related to clinical practices, adverse outcomes,
policies and procedures and performance measurement and quality
improvement activities
- Obtains
and interprets data from a variety of sources into relevant and cohesive
information for the purpose of guiding stakeholders in developing action
plans designed to achieve the organization's quality objectives.
- Develops and
tracks goals, strategies, tactics, and action plans for the assigned
departments and serves as a resource for recommendations and next steps.
- Conducts and
oversees investigations into adverse events, developing sufficient
documentation to identify and evaluate human factors and system failures
for the purpose of recommending changes to prevent recurrence and/or
ensure patient safety.
- Integrates the
tenets of a 'just culture' into consulting activities and written reports.
- Serves as a
primary steward to patient safety and hospital quality on a clinical arena
level, pursuing understanding of the services being provided within the
arena, the nature of patient needs and the challenges unit and arena staff
face in fulfilling assigned roles.
- Demonstrates
proficiency in effective communication and negotiation skills.
- Seeks and
capitalizes upon opportunities to provide education in performance and
quality improvement, human factors and lean/six sigma theories.
- Acts as a leader
in issues of performance measurement, quality improvement, and patient
safety.
- This job
description is not all encompassing.
Requirements
- Masters Degree in
Public Health or quantitative field (e.g. business, engineering,
mathematics), Lean/Six Sigma Certification, Quality/Process Improvement
Background
- Three (3) years
of applicable quality improvement experience such as participating
as a quality committee member, involvement with self-governed work teams,
abstraction and interpretation of performance data, or demonstrated use of
CQI tools and techniques is preferred.
- Demonstrated use
of Quality processes and tools (Root Cause Analysis, FMEA, Lean, Six Sigma,
etc.), Utilization Management, and/or Risk Management principles and
practices.
- Demonstrated
ability to develop constructive interpersonal and professional
relationships with diverse populations (administrators, physicians,
nurses, aides, technicians and other personnel).
- Demonstrated
self-motivation and ability to work independently and as a contributing
team member.
- Proficient in PC
based computer skills, as well as Excel and PowerPoint.
- Proficient
facilitation and presentation skills preferred.
- Demonstrated
knowledge of statistics, systems theory and organizational behavior
preferred.
- Exceptional
written/oral communication skills, demonstrated ability to facilitate
teams and serve as a consultant to diverse groups preferred
To
Apply;
Interested candidates should send their application cover letters and CVs to jobs@jacarandahealth.org with the subject line Quality Improvement Consultant.
Preference will be given to candidates who will send their applications by May 31, 2013
Unfortunately, due to the volume of applications received, we will be unable to confirm all applications.