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Customer Service and Logistics Officer Job in Kenya

Customer Service and Logistics Officer

Key responsibilities will be:-
·                     Provision of exceptional customer service whilst managing both internal and external customer requirements in a high pressured environment
·                     Processing of all customer orders for loan and consignment orders accurately and in a timely manner, often with little time for preparation or planning
·                     Sales and Logistics support and Complaint Management
·                     Coordinating the delivery and return of product for KI.
·                     Processing Purchase Orders, Invoicing and assisting with customer queries
Skills and experience must include:-
·                     Degree in Purchasing and Supply
·                     Ability to work in a high pressured, fast paced, environment
·                     Experience in the use of SAP or other ERP system is essential;
·                     Sound knowledge of Microsoft Office suite of software;
·                     Patient, tolerant and conflict resolution focused
·                     Industry knowledge preferred
·                     Exceptional written & verbal communication skills;
·                     Ability to manage priorities and meet deadlines, often at short notice
·                     High attention to detail; ability to think on your feet and be adaptable
·                     Self-starter committed to team success;
·                     Dedicated Team player with an easy going personality
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