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Customer Service and Logistics Officer Job in Kenya


Customer Service and Logistics Officer

Key responsibilities will be:-
  • Provision of exceptional customer service whilst managing both internal and external customer requirements in a high pressured environment
  • Processing of all customer orders for loan and consignment orders accurately and in a timely manner, often with little time for preparation or planning
  • Sales and Logistics support and Complaint Management
  • Coordinating the delivery and return of product for KI.
  • Processing Purchase Orders, Invoicing and assisting with customer queries
Skills and experience must include:-
  • Degree in Purchasing and Supply
  • Ability to work in a high pressured, fast paced, environment
  • Experience in the use of SAP or other ERP system is essential;
  • Sound knowledge of Microsoft Office suite of software;
  • Patient, tolerant and conflict resolution focused
  • Industry knowledge preferred
  • Exceptional written & verbal communication skills;
  • Ability to manage priorities and meet deadlines, often at short notice
  • High attention to detail; ability to think on your feet and be adaptable
  • Self-starter committed to team success;
  • Dedicated Team player with an easy going personality
Send your latest CV to recruit@kenafricind.com

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