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Client Services Manager Job in Nairobi Kenya

Position: Client Services Manager
Industry: Advertising & Design
Location: Nairobi

Our client, an International design-led agency specializing in brand and campaign management, creative services, activation consulting and interactive solutions is seeking to recruit a Client Services Manager.

The preferred candidate will hold a Bachelors Degree/Diploma in Sales and Marketing, be self driven and have proven ability to work with minimal supervision.

Key Responsibilities
  • Grow the operation profitably in the Kenyan and East African Market
  • Deliver convincing business presentations and increase market share by identifying potential clients and business opportunities and to persuade new customers to place business with the company
  • Regular interaction with broad business units including printers, Production Team among others while ensuring client expectations are met
  • Build client relationship by providing day-to-day operational service for our clients and as well as implementation of bespoke business plans, areas of research, insights, analytic and quality control
  • Act as interface to manage the client demands along with the internal departments pressures and  building strong client relationships
  • Assist in the strategic planning, development and implementation of commercial initiatives
  • Deliver best results via updated advertising operational knowledge, accurate work scheduling and efficient resource management
Qualifications / Skills
  • Degree/Diploma in Sales & Marketing or A Bachelor of Arts or Science degree
  • Minimum 4-6 years experience in the area of Sales & Marketing. Excellent business development and project management skills
  • Smart conversation starter, knowledgeable about trends in advertising
  • Good understanding of brand activation and steps taken to ensure a successful brand campaign
  • Outstanding Communication skills - verbal & written. Keen eye for details, demonstrating a high degree of accuracy at all times, even when under pressure
  • Ability to set up ambitious deliverables, implementation and ensure compliance across team
  • Effectiveness in a cross cultural environment
  • Excellent Leadership and negotiation skills
  • Technical selling capabilities as well as outstanding presentation skill
  • A good grasping power of technology and tools
  • Successful track record managing multiple client assignments
  • Passion for design and proven ability to inspire the best
  • Self motivated and able to perform under extreme pressure as a collaborative player
If you have the above qualifications, send your latest resume and a cover letter to by Tuesday 4th June 2013.  

Kindly state the job title, your current salary and minimum salary expectation on the subject line and tell us the reasons why you are seeking a new challenge to your current role. 

CV’s with examples of team’s recent work will be favored.

Only serious candidates need apply

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