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Change Management Trainer Job in Nairobi Kenya


Position: Change Management Trainer

Location:
Nairobi

Experience:

BSc Degree, MBA preferred

Excellent organizational and communication skills.

Five or more years of relevant experience in Change Management roles.

Roles and responsibilities:

  • Apply a structured change management approach and methodology for the people side change caused by projects and change efforts.
  • Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
  • Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
  • Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
  • Support the execution of plans by employee-facing managers and business leaders.
  • Be an active and visible coach to executives leaders who are change sponsors.
  • Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.
  • Identify resistance and performance gaps, and work to develop and implement corrective actions
  • Create and enable reinforcement mechanisms and celebrations of success.
  • Work with project teams to integrate change management activities into the overall project plan.
Points of focus:
  • Defining and developing the strategy to gathering, validating and ensuring effective deployment of customer requirements for changes in systems, policies and processes.
  • Taking the lead in the creation or revision of existing training materials.
  • The management and appropriate communication of Change Management planning.
  • The building and deployment of appropriate internal capabilities, Change Management programs and on-going customer support
  • The appropriate handling of customer concerns with complete documentation of resolutions
Skills and qualifications:
  • A solid understanding of how people go through a change and the change process.
  • Experience and knowledge of change management principles and methodologies (example: Prosci certification)
  • Familiarity with project management approaches, tools and phases of the project lifecycle.
  • Exceptional communication skills – both written and verbal.
  • Able to work effectively at all levels in an organization.
  • Excellent active listening skills.
  • Problem solving and root cause identification skills.
  • Strong analytic and decision making abilities.
  • Must be a team player and able to work with and through others.
  • Ability to influence others and move toward a common vision or goal.
  • Experience with large-scale organizational change effort.
  • Previous change management experience is a plus.
If qualified, kindly mail your applications to africajobs@dhanushinfotech.com

For more information about us, kindly visit our website at www.dhanushinfotech.com

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