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20 Call Centre Jobs in Kenya

20 Radio Control Call Centre Agents urgently required

Do you have a clear accent and outstanding phone etiquette with flexibility to work on shift basis?
Our client, a leading provider of security solutions to high-end market in East Africa is recruiting Radio Control Call Centre Agents.

You will be responsible for:
  • Responding to all calls made by clients and dispatching technical personnel in a timely manner to customers’ requests on security related issues
  • Serving as a link between the technical team and the customers by providing support over the phone
  • Coordinating activities between different personnel to provide prompt response to an emergency situation
  • Informing clients by explaining procedures, answering questions and providing information
  • Handling all incoming phone calls for the security related issues at the customers’ sites
Skills and competencies
  • At least a Diploma in Communications, Public relations or any related field
  • A minimum 1 year experience in call centre/control room
  • Must have a rich clear English accent
  • Outstanding phone etiquette
  • Highly flexible to work on shift basis
  • Should have energy and positive attitude
  • Knowledge of radio language is an added advantage
Interested and you can speak in a rich clear accent with energy and confidence? 

Call us for a voice test ONLY on Wednesday 8th May 20013 between 9.00 am and 3.00 pm for a voice test and interview appointment.

0714 702 443 on Wednesday 8th May 2013 ONLY for a voice test.             

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