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Britam Jobs in Kenya

British-American Investments Company (Kenya) Ltd. (Britam) is one of East Africa’s leading financial services provider, offering life insurance, health insurance and property/casualty insurance products as well as unit trust, asset management and property investment.

The company is listed on the Nairobi Securities Exchange.

As part of our growth strategy and to strengthen the team to achieve our ambitious performance objectives, we are seeking to fill the following positions with individuals who are proactive, self driven and who can apply their knowledge, diligence, and experience to contribute to the achievement of our mission which is to provide outstanding financial services to our customers.

Human Resources Manager - Group


Nature and Scope of Work

This position directly reports to the Director, Legal and Human Resources.  The jobholder is responsible for the development and management of human resources at the corporate office and regional offices.

Key Responsibilities
  • Develops and manages the training and development program for the Group in order to raise competency, efficiency and standards of performance.
  • Development of HR strategies and solutions to improve business performance
  • Develop and implement effective retention plans for key resources
  • Coach the team to deliver exceptional performance
  • Benchmark internal HR processes and develop initiatives to ensure that world leading practice is reflected within the organisation
  • Ensure that human resources and procedures are deployed within the corporate office and the regional offices.
  • Reviews and updates the Human resources policies and procedures
  • To embed performance appraisal system in order to improve organisation performance.
  • Manages recruitment and selection of employees, plans and conducts new employee orientation and induction processes.
  • Evaluates and modifies benefits policies to establish competitive programs and to ensure compliance with legal requirements.
  • Prepares the group management reports.
  • Maintains staff records and data for the corporate office and regional offices
Qualifications, Knowledge, Experience
  • A Bachelors degree business , HR or related discipline
  • Diploma in HR management, Organisational development or related areas.
  • Minimum 7 years work experience, of which two must be at a senior HR management.
  • Expert in training management, curricula development, training needs analysis and deploying technology  in training in order to derive value
  • Excellent Knowledge of labour laws in Kenya
  • Experience in managing Human resources in the Eastern Africa region
  • Excellent oral and written communication skills
  • Highly developed IT skills.
Key Skills/Specialization: HR

Branch Manager - General Insurance (4 Posts)
Nature and Scope of Work

Reporting to the Sales Manager, General Insurance; the jobholder will be responsible for growing General Insurance and other corporate business within the branch catchment.

Key Responsibilities
  • Meet the various revenue targets as agreed on from time to time
  • Co-ordinate and supervise the branch staff and ensure that company policies and procedures are observed
  • Ensure accurate and competitive quotations are prepared and delivered promptly to prospective clients, brokers and agents
  • Develop and maintain excellent relations with brokers and other channels and ensure excellent customer service to existing customers and prospective clients
  • Identify and develop new distribution outlets
  • Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage
  • Undertake initial underwriting of business to ensure sound acceptance of risk
  • Train the Financial Advisors on the general insurance products
  • The general management and administration of the branch office.
Qualifications, Knowledge, Experience
  • A business related degree
  • Minimum 5 years experience in General Insurance with bias in Underwriting and Sales
  • Relevant professional qualifications (ACII or AIIK, CIM)
  • Good Business development skills
  • Excellent leadership and communication skills
  • Excellent computer skills.
Key Skills/Specialization: Sales - General Insurance
Assistant Human Resources Manager- Branch Operations


Nature and Scope of Work

This position directly reports to the Human resources Manager, Insurance. The jobholder be the principal assistant to the human resources manager and will be responsible for the planning, directing and coordinating human resource management activities for the branch operations staff and financial advisors.

Key Responsibilities
  • Plans, directs, supervises, and interprets Human resources policies and procedures for the branch operation staff and financial advisors.
  • Administers staff benefit schemes including Group Medical, Group Pension and Group Life Insurance to the financial advisors.
  • Advices the branch Management in relation to matters such as equal employment opportunity, disciplinary procedures, dress code, sexual harassment, and discrimination.
  • Ingrain the performance management culture in the branches operations by embedding the balanced scorecard.
  • Implement Human Resources policies and procedures that guide the operations of the financial advisors.
  • Conducts exit interviews to identify reasons for employee and FAs separation from the company.
  • Plans and conducts new employee orientation to foster positive attitude toward organizational objectives.
  • Ensures the maintenance of up-to-date personnel records and statistics.
  • Prepares monthly reports
Qualifications, Knowledge, Experience
  • A Bachelors degree in Business , Human resources or related discipline
  • Diploma in HR management, Organisational development or related areas.
  • Minimum 5 year in Human resources management
  • Excellent organisational and planning skills
  • Team player
  • Highly developed IT skills.
Key Skills/Specialization: HR
Claims Assistant - Microinsurance

Job Purpose
To provide exceptional hospitalization and medical claims processing services at the Microinsurance department.

Nature and Scope

This position reports to Assistant Manager. The jobholder provides claims processing services for Microinsurance department and assists the Nurse when need arises.

Key Responsibilities
  • Maintaining records for all systems in use in the dept 
  • Liaison with the nurse to ensure claims are vetted on time
  • Liaison and follow up with Claims section, Customer Service for invoice and reimbursements processing and approval
  • Payments related tasks - cheque & EFT processing follow-ups & dispatch
Qualification, Knowledge and Experience
  • A Business related degree or a degree from a recognized university
  • Minimum 1 years relevant experience
  • Computer literate in Ms Excel, Ms Word and Ms Outlook
Key Skills/Specialization: Claims
Assistant Manager - Systems Development
Nature and Scope of Work

Reporting to the Manager IT Innovation, the jobholder will Plan, coordinate, and supervise all activities related to the design, development, and implementation of organizational information systems and software applications.  

Key Responsibilities
  • Managing the systems development team, ensuring that the team is well resourced and equipped with necessary skills and tools to meet the set and agreed business objectives.
  • Manage the development and deployment of new applications, systems software, and/or enhancements to existing applications throughout the enterprise.
  • Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings.
  • Provide technical leadership to project managers and programmers working on development project teams.
  • Design, develop, and install enhancements and upgrades to systems and application software; Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing.
  • Cultivate, disseminate, and enforce functional policies, procedures, and quality assurance best practices.
  • Managing the systems development lifecycle (SDLC) and Systems Integration domain
Qualification, Experience and Skills
  • Degree in computer science or technical-related degree
  • Post graduate qualification in IT service management - support and delivery, IT projects management.
  • 5+ years direct experience in software development and/or programming design and systems management.
  • 5+   years’ experience as a senior systems developer in a busy IT development environment, 2 years of which must have been in systems analysis or applications development
  • Expert knowledge of Mobile infrastructure, Internet technologies, ecommerce and e-payment technologies.
  • Strong knowledge of system and software quality assurance best practices and methodologies
  • Extensive experience with core software applications, including CRM and enterprise systems
  • Technically fluent in programming languages, including, Oracle, Java, etc
  • Good project management skills and/or substantial exposure to project-based work structures, project lifecycle models, etc.
  • Knowledge of database design and file management techniques, working knowledge of network and PC operating systems
  • Knowledge of network hardware, protocols, and standards
Key Skills/Specialization: software applications
How to apply:

Please visit

Deadline for applications is 15th March, 2013

Only shortlisted candidates will be contacted.

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