We are pleased to announce the following vacancy within
Financial Services Strategic Business Unit.
M-PESA Business Development Manager
Ref: FSBU_ MBDM_November_2012
Reporting to the Head of Department-Financial Services Strategy; the job holder will analyze, prioritize & deliver against M-PESA business growth opportunities within a strategic framework.
Key Responsibilities
Reporting to the Head of Department-Financial Services Strategy; the job holder will analyze, prioritize & deliver against M-PESA business growth opportunities within a strategic framework.
Key Responsibilities
- Develop
and manage the Business Development strategy to ensure growth and
development of existing and new services;
- Develop
and roll sector specific customer value propositions focused on enterprise
customer’s segmentation;
- Develop
and roll sector specific customer value propositions focused on consumer
segmentation;
- Review
existing products and services quarterly to improve customer experience
and develop tactical plans to stimulate increased usage;
- Research
and screen potential M-PESA opportunities and advice on which ones need to
be pursued further- included in the Strategy Road Map;
- Create
targets for each new product and service being rolled out as per business
case deliverables and customer recruitment;
- Analyze
revenue actual vs. targets; investigate any shortfall & propose
remedial action;
- Champion
seamless integration to all business partners and enhancing the customer
experience;
- Develop,
foster and maintain effective relationships with various businesses
through the various stake holders;
- Negotiate
and manage the development and execution of contracts and processes;
- Ensure
that there is compliance with all processes and commercial terms.
Minimum Requirements
- Bachelors
Degree in Sales and Marketing or a business management discipline;
- At
least four (4) years experience in Retail Banking environment;
- Have
strong business/financial acumen with experience developing metrics and
pricing and compensation programs;
- Strong
analytical skills with exceptional attention to detail. Experience in learning
technology, enterprise applications or testing marketplace;
- Good
understanding of financial principles, understands financial ratios, can
interpret standard financial statements- experience in developing banking
products will be and added advantage
- Excellent
communication and presentation skills;
- An
understanding of mobile money transfer and international money transfer
market.
- Experience
in contract negotiation and external partner relationships management is
an added advantage;
- Excellent
project management and corporate sales;
- Experience
in international money transfer is an added advantage.
Senior Manager - Product Development - Strategic Projects
Ref: FS_SM-PDSP_ NOV 2012
Reporting to the Head of Department – M-PESA Operations & Product Development and, the job holder will set and manage the strategic Financial Services projects, including roll out, -on going performance and enhancement of the new and existing products and ensure systems/products meet the set business standards.
The job holder’s key responsibilities will be to:
Reporting to the Head of Department – M-PESA Operations & Product Development and, the job holder will set and manage the strategic Financial Services projects, including roll out, -on going performance and enhancement of the new and existing products and ensure systems/products meet the set business standards.
The job holder’s key responsibilities will be to:
- Manage
the projects roadmap in the country including local & VF requirements
working with VF & SC technical and commercial teams;
- Manage
the development and documentation of business case for new/enhancement
to products and services for presentation;
- Define
product requirements for customization to meet specific customer
needs and liaises with the technical team to ensure correct
implementation;
- Manage
the testing of new/enhanced functionality, tariffs and business rules
prior to implementation;
- Development
of new processes and framework development for the M-PESA channel;
- Ensure
both Kenyan and international marketing activities are coordinated;
- Project
Manage the delivery of new functionality and system enhancements to the
market, including requirement specification, testing, documentation of
processes & procedures;
- Identify
& implement local changes for process improvement, in liaison with
internal stakeholders from technical and other departments;
- Manage
the training programs for M-PESA agents and clients on M-PESA
products and services;
- Act
as the liaison for other M-PESA operators wishing to learn in
general or in detail about the practical operation of M-PESA
in the Country;
- Represent
the team in technical/functional meetings with party and ensuring
the 3rd party integration to M-PESA meets Safaricom standards;
- Prepare
and present project in gate committees Prepare and present business
reports (daily, Weekly or monthly)
- Manage
the performance of staff in the section by defining performance
indicators, assign tasks, and define goals and objectives for the staff
development;
- Manage
and grow talent within the section.
Minimum Requirements:
- Bachelors
Degree in a Technical field – Telecommunications , engineering or
Information Technology;
- Project
Management Certified – PMP / PMI or equivalent;
- 10
years post-graduation work experience of which 5 years must be in a
management role in FSI or Banking;
- Experience
in Banking products both core and none core, integrations, switches,
processes and procedures;
- Work
experience Multiple projects simultaneously ;from start to finish ; 6-12
month duration , which have an impact across the company; have impact on
customers ;which have impact on revenue generation capability of the
organization
- Good
understanding of financial principles, understands financial ratios, can
interpret standard financial statements;
- Good
understanding of the Kenyan market, subscriber preferences and subscriber
trends;
- Attention
to detail with good organizational, planning, report writing and
presentation skills;
- Proactive,
confident, energetic with the ability to work under pressure, to tight
schedules/deadlines and monitor and follow up on all actions taken;
- A
highly motivated person with a positive attitude towards work, innovative,
creative, results oriented with excellent analytical skills;
- A
proven team player with excellent communication and interpersonal skills.
If you meet the requirements and are self-driven, proactive and
up to the challenge, please send your resume and application letter quoting the
job title and reference number to the address below.
All applications must be received on or before Friday the 23rd
Nov 2012.
Senior Manager-Talent Acquisition,
Safaricom Limited,
Via email to: hr@safaricom.co.ke
Senior Manager-Talent Acquisition,
Safaricom Limited,
Via email to: hr@safaricom.co.ke