Check your search results here

Call Centre Agent Job Vacancy in Kenya


Company Profile:Our Client is a small sized call centre 
 
Position: Call Centre Agent
 
Role: Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. 
 

Duties and responsibilities:
  • Answering calls professionally
  • Responding to customer inquiries
  • Researching required information using available resources
  • Handling and resolving customer complaints
  • Providing customers with product and service information
  • Entering customer information
  • Processing orders, forms and applications
  • Identifying and escalating priority issues
  • Routing calls to appropriate resource
  • Following up customer calls where necessary
  • Completing call logs
  • Producing call reports
Competencies:
  • No job experience required
  • Excellent verbal communication skills
  • Ability to articulate one’s thoughts
All interested candidates should send their applications to mycv@myjobseye.com.

Only shortlisted candidates will be contacted

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here