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Process Developer / Process Associate Job in Kenya

Position: Process Developer / Process Associate for Order to Cash
Shift Timings: 8AM-5PM
Experience: 1-3 Yrs of relevant experience after education

Main Purpose of the Position

The Order To Cash (OTC) work stream

Key Outputs & Tasks

  • Pro-actively supporting the process of allocating customer receipts to correct customer accounts on a daily basis
  • Monitor returned payments on a daily basis by correctively investigating and posting to a customer account
  • Identifying non-customer related receipts, pro-actively investigating and posting to correct G/L accounts
  • Process incoming cheques onto SAP and bank with house bank
  • Monitoring Accounts Receivable clearing accounts on a daily basis
  • Matching of debits and credits on Accounts Receivable clearing accounts
  • Preparing month end reconciliation's and other reports
  • Supporting other OTC areas where necessary and appropriate
  • Continuously look for process improvement to drive customer satisfaction and raise service efficiency
  • Improve own Key Performance Iindicators and clearing of all unidentified receipts as per Service Level Agreement
  • Liaise with third party document printer where specific documents must be extracted from daily mailing process
  • Check audit documentation supplied by third party document handler is correct
  • The job holder may be instructed by his/her immediate superior to perform all tasks directly or indirectly related, additional or supplementary to the scope of duties defined in this role profile
  • Supporting other OTC areas where necessary and appropriate
  • Continuously look for process improvement  to drive customer satisfaction and raise service efficiency
Educational Experience
  • Accounting, Finance or Business related degree
  • CPA(K) or ACCA finalist
Essential Work Experience
  • Must have experience in a Cash Receipt environment
  • Must understand the Order To Cash process Cycle
  • Accurate, efficient and organized within daily responsibilities.
  • Adaptable to learn new processes, concepts, and skills.
  • Demonstrates the ability to work as part of a team.
  • Knowledge of the relevant SAP transactions. 
  • Strong Outlook and Excel knowledge. 
  • Understands and uses PC based applications, databases, intranet and internet required for role.
  • Uses PC IT tools to solve problems/tasks effectively.
Beneficial Work Experience
  • Written and spoken ability to communicate in English
  • Previous accounting experience/studies in particular AR
  • Must be a good team player
  • Responsibility and accuracy in the completion of received tasks
  • Ability to solve urgent matters and work under pressure
  • Flexibility, especially in the period of month/quarter/year-end closing
  • Reliable, proactive approach to entrusted tasks (thinking outside the box is a plus)
  • Experience with SAP is mandatory
  • Microsoft Office skills
  • Client industry experience a plus
Professional Competencies:

The following are key competencies required of the role.

The candidate must exhibit the following professional competencies:
  • Strong analytical thinking
  • Focus on customer service
  • Multitasking / Time Management
  • Decision making
  • Teaming / Collaboration
  • Focus on Goals / Result orientation
Candidates earning more than Kes 40,000 need not apply.
Only qualified candidates will be contacted.
Please send you CV and remuneration package to by the 5th July 2012 at 5.00 pm.

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