Senior Product Designer Job in Nairobi Kenya


Senior Product Designer

Location: Nairobi
 
Reports to: Vice President of Engineering

About Bridge International
 
Bridge International Academies was conceived in 2007 out of the belief that giving every child access to a high quality education would have the greatest impact on reducing poverty worldwide.  

With that guiding insight, Bridge International developed a strategy that would enable it to launch a large-scale network of high-quality, ultra low-cost, for-profit primary schools.  

Operating a network of schools supported by a strong central headquarters gives Bridge International the scale, experience, and capacity to invest in systems of management, support, training, and innovation that allows individual schools to dramatically increase their effectiveness.  

Using this model, Bridge International is able to profitably deliver high-quality education for $4 per child per month.  This ensures that its academies will continue to successfully serve its communities as long as parents value the educational service provided.  

The first Bridge International Academy launched successfully in Kenya in 2009 and over 70 academies are operating in Kenya today.  Through rapid and strategic expansion, Bridge International will provide a quality education to over a million students in the coming years.
 
We have and are continuing to develop one of the most sophisticated operational approaches to providing affordable education to MILLIONS of children in one of the most challenging environments in the world!  

Our success relies on our “School in a Box”, a sophisticated set of custom developed systems, tools and processes (think McDonalds or Starbucks) that are used by all Academy Managers, as well as by support teams at headquarters to audit, monitor and support all of our academies.  

While the end-user technology at the academy is limited to paper and a smartphone, all of our systems and processes are underpinned by a sophisticated set of supporting and enabling technologies that allows schools to operate cost effectively and efficiently, with oversight by headquarters.

About this position:

The Senior Product Designer wil be responsible to design innovative new systems, tools and processes that significantly improve operations at our schools and throughout the company, and improve educational outcomes for students attending the schools.  

To ensure that IT systems developed by the technology team successfully address real user and business needs.

Responsibilities (Functions and duties):
  • Manage product design and innovation processes for the company
  • Manage, train and mentor the team of product designers, while still spending a significant amount of time doing design work on our most difficult problems
  • Think creatively to generate design solutions that best address business problems
  • Create and support a human-centred design process that addresses the needs of different departments within the company (e.g. operations, curriculum, procurement)
  • Plan and conduct brainstorming, requirements gathering and design review workshops
  • Plan and conduct primary research studies (e.g. interviews, focus groups) designed to understand user needs
  • Develop wireframes and prototypes (both static and interactive) for sharing with company stakeholders and end users
  • Plan and conduct studies to evaluate new ideas (e.g. participatory design, design walkthroughs, pilot studies)
  • Review workflows, user interaction and user interfaces for new and existing systems and recommend improvements
  • Follow new developments in technology and come up with creative uses of technology to solve business problems
  • Contribute to overall IT strategy of the company
  • Advocate for the adoption of user-centred design throughout the company
Experience:
  • 5 years experience in product design, preferably at a leading product design firm
Qualifications: 

Academic: Bachelor’s degree in Product Design

Specialist knowledge required:
  • Experience designing products to solve real-world problems from research and conception through development and deployment
  • Expert knowledge in human factors, human computer interaction, user interface design and user interaction design
  • Experience with interaction design of software systems, particularly for mobile devices
  • Ability to design creative solutions given significant constraints such as very low cost, lack of power, and a non-technical user base
  • Ability to understand and design complex systems, particularly enterprise software
  • Experience leading teams through brainstorms / innovation sessions / workshops
  • Experience with qualitative (and ideally also quantitative) user research
Behavioural Competencies:
  • Creativity and “out of the box” thinking
  • Planning and organising skills
  • Leadership skills
  • Analytical skills
  • Writing and oral communication skills
  • Ability to be adaptable and flexible
In order to be considered for this position all candidates must register and upload their CV’s on our website atwww.bridgeinternationalacademies.com

Only short listed candidates will be contacted