After
Sales Development Manager
Ref:
RMA/ASD/2
Our client is a major international player in the automotive industry, with a head office in Bangkok, Thailand.
Our client is a major international player in the automotive industry, with a head office in Bangkok, Thailand.
They have earned a reputation in the Asia-Pacific region, and across Central Europe, as the fleet manager’s provider-of-choice for purpose-built vehicles and fleets, and are looking to expand operations into Sub-Sahara Africa, from a base in Nairobi.
Role overview:
- Initially
responsible for the assessment of tier 4 markets in Sub-Sahara Africa and
the appointment of service-only dealers in managed markets
- Once
all dealers are appointed, the ASD Manager will have responsibility for
After Sales Development (ASD) of all managed-market dealers and for the
effective provision of after sales services across SSA
- Once
fleet sales and service contracts are achieved, the ASD Manager will also
be responsible for overseeing the planning and effective delivery of the
required after-sales services
Roles and Key Responsibilities:
- Appoint
service only dealers by:
- Visiting
& assessing markets in order to identify potential candidates
- Ensuring
potential dealers are aware of all standards, procedures, expectations
& investments needed
- Shortlisting
& recommending candidates to MD SSA
- Preparing
proposals for the OEM
- Coordinating
& arranging training
- Ensuring
that all processes & systems continue to be utilized effectively
- Advise
dealers on how & where they can improve their overall performance
- Ensuring
that dealer start-up procedures (mainly CI, parts, tooling &
training) run smoothly and that appointed dealers have all necessary
processes in place
- Provide
After Sales Development (ASD) services to all managed-market dealers. This
includes:
- Monitor
and report to MD SSA on dealer performance
- Liaise
with RBM’s and MD SSA in terms of dealer’s progress towards becoming full
sales outlets
- The
effective provision of after sales services across SSA
- Once
fleet sales and service contracts are achieved, the ASD Manager will also
be responsible for overseeing the planning and effective delivery of the
required after-sales services
Qualifications
- Higher
National Diploma or similar within the automotive industry.
- A
minimum of tenyears’ experiencerunning dealer service workshops is
essential.
- Must
possess excellent French fluency and written English skills
- Must
have an extremely keen eye for detail and quality. Must possess good
IT skills.
- Must
have a ‘hands on’, practical mentality, be self-driven and very motivated
- Good
working knowledge of KERRIDGE an advantage.
- Must
be able to prepare management reports and recommendations and meeting
deadlines and targets.
- Possess
a ‘think out of the box’ mentality and have good situational awareness
skills.
- Familiar
with OEM (Original Equipment Manufacture), training, diagnostic and
service standards.
- Staff
development and mentoring skills essential
- Must
be Kenyan Citizen
- Excellent
references are essential.
Renumeration and Benefits
The Manager will be provided with :
The Manager will be provided with :
-
Medical cover for self and dependents
-
30% bonus upon meeting the set target
-
Mileage allowance
-
Cellphone allowance.
-
21 working days leave.
USD 3600/Gross salary/month dependent on experience, skills and
qualifications.
If you meet the above requirements send your CV and application letter below.
If you meet the above requirements send your CV and application letter below.