Eldoret
Water and Sanitation Company Limited, a Water and Sewerage Service Provider,
invites applications from suitably qualified candidates to fill the following
vacant positions:
1.
Technical Manager
Reporting
To:Managing Director
Department: Technical Department
Job
summary: Direct,
co-ordinate, control and manage the company’s operations and maintenance of infrastructure
and equipment in order to supply water and sewerage services to the residents
of Eldoret Municipality.
Job
Grade: Corporate
Management Team(C.M.T)
Key
Tasks
- Responsible
for the overall supervision to ensure proper functioning of the Technical
Department and its personnel ensuring that the duties are carried out in
accordance with the company’s policies.
- Development
of departmental policies.
- Responsible
for approval of extension of water and sewer networks.
- To
ensure provision of quality water.
- To
ensure proper treatment and safe disposal of wastewater
- Design
of waste/sewer infrastructure.
- Preparation
of proper documents for works.
- Supervision
of contractors and consultants.
- Prepare
and submit proposals to donors for funding of projects within the
company’s area of jurisdiction.
- Perform
any other duty as may be assigned.
Requirements for Appointment
- Degree
in Civil/Water Engineering.
- Registered
or eligible for registration with Engineers registration board.
- Masters
degree in Engineering or MBA will be an added advantage.
- 3
years working experience in senior management
- Self
driven and motivated with ability to meet deadlines.
- Customer
oriented and have demonstrated good leadership skills.
- Good
communication skills and computer literate with knowledge of AutoCAD
2. Commercial Manager
Reporting
to: Managing
Director
Department: Commercial
Job
Summary: Plan,
direct and co-ordinate the commercial operations under the broad guidance of
the Managing Director and in consultation with managers of other departments.
Job
Grade: Corporate
Management Team(C.M.T)
Key
Tasks:
- Managing
and supervising commercial aspects of the company operations particularly
as they relate to revenue generation.
- Developing
long term business strategies and operating plans that reflect the long
term goals and priorities.
- Ensuring
the provision of comprehensive commercial information systems, including
up to date customer database to achieve the overall company revenue
objectives
- Ensuring
timely, complete and accurate reading and billing of services and
subsequent collection
- Carrying
out customer surveys and proposing improvement arising from feedback
received.
- Establishing
and maintain systems for positive customer relations.
- Ensure
credit control and collection of outstanding water debts.
- Ensure
water tariffs are reviewed as appropriate.
- Ensure
customer complaints are tracked and effectively addressed.
- Perform
any other duties as may be assigned.
Requirements for Appointment
- Bachelors
Degree in Finance/Commerce or equivalent and CPA (K)
- Masters
degree in relevant field will be an added advantage.
- 3
years working Experience in Senior Management.
- Self
driven and motivated with ability to meet deadlines.
- Customer
oriented and have demonstrated good leadership skills.
- Good
communication skills and must be computer literate.
3. Procurement Manager
Reporting
To: Finance
Manager
Department: Finance
Job
summary: To
ensure efficient procurement and distribution of stores, disposal of
unserviceable and or obsolete stores.
Job
Grade: 7
Key
Tasks
- To
ensure efficient procurement and distribution and distribution of stores,
disposal of unserviceable and or obsolete stores
- Initiates
review of procurement policies, regulations and standards.
- Reviews
re-order levels and monitor the movement of relevant products.
- Undertakes
marketing surveillance of relevant products
- Establishes
linkages with suppliers.
- Prepare
budget proposals.
- Perform
any other duties as may be assigned.
Requirements for Appointment
- Bachelors
Degree in Business Management /Purchasing and Supplies Management or
equivalent with 3 years experience in Management.
- A
Master’s degree in the relevant field will be an added advantage.
- Must
be a registered member of a professional body (CIPS, KISM).
- Person
of high integrity and committed to produce results;
- Poses
high Creativity and innovativeness.
- Good
Communication skills and must be computer literate.
4. Customer Services Manager
Reporting
To: Commercial
Manager
Department: Commercial
Job
summary: To
serve as an interface between the company and the customers, ensuring that all
customer service processes are carried out in timely and accurate manner in
order to foster warm relationships with customers and the general public.
Job
Grade: 7
Key
Tasks
- Ensure
an up-to date inventory of meters and daily register of meter movement is
maintained.
- Put
in place a system that ensures prompt response to customer queries,
information and correspondences.
- Create
a communication system that transcends the company and customers and the
public to evolve in a conducive working atmosphere.
- Handling
customer complaints.
- Enhance
good customer care.
- Organize
events in order to educate the prospective consumer and public on the
services provided by ELDOWAS and respond to their queries.
- Ensure
that all bills are timely prepared, dispatched to customers and any
information to be sent to customers is sent quickly.
- Perform
any other duties as may be assigned.
Requirements for Appointment
- Bachelors
Degree in Social Sciences/Business.
- Masters
degree in relevant field will be an added advantage.
- 3
years working experience in Management or in similar field.
- Have
in-depth knowledge of customer service principals and systems for tracking
and measuring.
- Good
communication skills and must be computer literate
Salary Remuneration
- Corporate
Management Team (C.M.T)
- 3
years Contract renewable based on performance.
Salary: Negotiable
Job
Grade 7
- Basic
Salary 57,624 x 954 x 1 – 58,578 x 2,100 x 4 – 66,978 x 2,979 x 3 – 75,370
x 2,844 per month
- Permanent
and Pensionable
Interested applicants to submit their applications with detailed
C.V’s with daytime contacts, names of three referees, certificates and
testimonials, to reach the undersigned on or before 18th May, 2012 at 5:00pm
Please
note that any canvassing will lead to disqualification
Note
only qualified candidates will be contacted.
Managing
Director
Eldoret Water and Sanitation Company Ltd,
P.O. Box 8418-30100, Eldoret
Eldoret Water and Sanitation Company Ltd,
P.O. Box 8418-30100, Eldoret
Email:
info@eldowas.org