Intellect Group Limited is an ICT company with a focus on
providing total communication solutions at an affordable cost. Our competence
lies mainly in the provision of unified communications and collaboration
products.
Role Objective/Summary
To consistently provide excellent customer service to accounts, as well as represent partner needs to the company. In addition, build relationships with clients to encourage new and repeat business opportunities.
Duties and Responsibilities
Role Objective/Summary
To consistently provide excellent customer service to accounts, as well as represent partner needs to the company. In addition, build relationships with clients to encourage new and repeat business opportunities.
Duties and Responsibilities
- Understand
company capabilities, products and services, and effectively communicate
all offerings to the client
- Provide
technical support to the sales team
- Maintain,
back-up and troubleshoot the company's systems
- Configure
and test new services
- Sell
and service Intellect Group’s customer requirements in customer’s full
range of products
- Ensure
work orders are processed accordingly
- Regularly
visit accounts to ensure sustenance of a good relationship and
connectivity
- Ensure
that client issues are dealt with in an efficient manner, informing
management of any problems that may arise
Minimum Skills and Qualifications
- Diploma
or Degree in IT related field
- Strong
Linux Administrator Skills
- Strong
familiarity with PostgreSQL and MySQL
- Familiarity
with Java
- Good
communication skills, presentation skills, interpersonal skills
- Must
have initiative and be able to work without supervision
- Aggressive
and presentable
Remuneration: KES 25,000 during the probation period of 3
months.
Apply for this position
Send your CV and 2 references to recruit.intellectgroup@gmail.com by no later than Friday, 25 November 2011.
Apply for this position
Send your CV and 2 references to recruit.intellectgroup@gmail.com by no later than Friday, 25 November 2011.
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