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IT Officer and Underwriting Clerk Jobs in Industrial Area, Nairobi Kenya

Our client is a well established business based in Industrial Area which offers insurance brokerage services in areas of both motor and non-motor insurance.

We are seeking applications from candidates who are immediately available to fill the following positions:

IT Officer 

(Kshs.20 - 25,000/=)

This is an IT support role to the entire team that ensures availability of IT systems.

Key responsibilities for the role holder include:
  • Maintenance of website and email communication system
  • Maintenance of client database
  • Manage mini projects such as software and applications upgrades
  • Ensure appropriate maintenance of IT equipment in liaison with external vendors as necessary
  • Troubleshooting and problem resolution
  • Providing support to the team on software and hardware issues
Successful applications should possess the following
  • Diploma in computer sciences or related field
  • At least 1 year experience in a similar role
  • Good interpersonal skills and ability to work well in a team and provide necessary technical support
  • Excellent working knowledge of Ms Office packages with ability to coach others
  • Experience in database management and maintenance
  • Web-maintenance experience would be an added advantage
  • High degree of honesty and integrity
Underwriting Clerk 


To process non-motor insurance coverage requests from clients including documentation, assessment and calculation of premiums and other charges in liaison with Insurers

The duties of the role holder include:
  • Analyzing insurance applications and raise proposals to insurers
  • Review policy documents and confirm for correctness and recommend amendments where necessary
  • Draft correspondence to Insurers in respect to policies
  • Originate instructions to insurers for policy renewals, extensions and endorsement and make follow-ups on telephone or in writing
  • Check correctness of debits prior to passing copies to the Accounts department for posting
  • Occasionally negotiate tariff rates with insurers
  • Regular interactions with clients and insurers both in writing and on telephone mostly responding to various queries or provision of information
The successful candidate must possess the following minimum criteria and personal qualities:
  • Diploma in Insurance related studies
  • At least 6 months experience in an insurance firm or brokerage with some understanding of insurance documentation and procedures
  • Basic numeracy and analytical skills with good attention to detail.
  • Working knowledge of Microsoft Office packages
  • Ability to communicate in good business English (both written and oral)
  • Good personal organizational skills with ability to prioritize own workload
  • Ability to work independently and to cope with pressure and responsibility.
  • Strong interpersonal and communication skills; good team worker; multicultural sensitivity to deal with diverse clients
  • Client relationship/Customer care skills
Please apply indicating your suitability to this role, together with a copy of your updated resume, and your current salary and benefits package to: before Tuesday 29th November 2011.

Only shortlisted candidates will be contacted.

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