Hotel Manager Career Opportunity

Position: Hotel Manager

Supervised by: Director

Job Objective/Summary

To ensure that all the policies and procedures of the company are adhered to and ensure the day-to-day operations of the hotel and customer satisfaction.

Duties and Responsibilities

  • Attain set revenue target of the company.
  • Deliver marketing strategies to build, develop and retain a loyal client base.
  • Ensure top of the range customer service is offered to all clients.
  • Manage cost within the budget and also ensure purchase supplies or services from outside vendors, such as laundry, repair, and trash.
  • Manage hotel facilities to ensure Zero pilferages or misuse.
  • Manage and maintain all year or seasonal lodging facilities.
  • Observe and monitor workers' performance to make sure that company rules and procedures are being followed.
  • Confer and cooperate with other department managers to coordinate hotel activities.
  • Ensure 24 hours cleanliness and appearance of the hotel.
  • Coordinate front-office duties and resolve problems.
  • Assign duties to workers and schedule shifts. Coach staff on how to do the job and motivate them to finish projects
  • Answer customers' questions, make them feel at home, and build on-going relationships.
  • Make decisions and develop plans for how to manage hotel.
  • Identify staffs' actions and evaluate whether it meets hotels' standards.
Qualification 
  • A diploma or a degree in Hotel management/ Hospitality management
  • Three years working experience in the same industry.
  • One can work for long hours.
  • Good communication skills.
  • Good organizational skills.
Interested candidates can send their CV to recruitment@workforceassociates.net on the Subject line indicate Hotel Manager.

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