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Senior IP / MPLS Support Engineer Job in Kenya

We are pleased to announce the following vacancy in the Core Network Planning & Support Department within the Technical Division. 

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Senior IP / MPLS Support Engineer 

Reporting to the IP Network Support Manager, the holder will be primarily responsible for maintenance of the Core IP Backbone network (IP/MPLS) and the Enterprise Network (Enterprise Edge and Aggregation) to ensure that SLA’s are met for all services, execute work orders as instructed from the planning team and be part of a 24 x 7 team.

Key Responsibilities 
  • Ensure system and service availability of the network on 24x7 basis
  • Managing of network faults and 2nd level escalations
  • Projects assigned by the team manager and Work orders raised by the Planning team
  • Ensuring optimum performance of the network at all times with KPIs met
  • Reports for network activities
Minimum requirements 
  • Bsc in Computer Science, Information Systems, Electrical/Computer Engineering required (CCIE R&S certification is desired; CCNP/CCIP certification a must)
  • 4+ years of direct Network Engineering/Network Support experience in a busy Service Provider environment
  • In depth understanding of QoS, Diffserv Traffic shaping and traffic QoS policy implementation
  • Experience with network management and monitoring tools (e.g. Cisco LMS/ISC, Ethereal, Cacti, Zabbix)
  • Articulate high level understanding of multi-services platforms, routing protocols ISIS / RIP / RSVP / OSPF / BGP / iBGP / and troubleshooting down to packet level
  • Knowledge of QoS techniques and hands on experience on implementing MPLS services.
  • Very strong hands-on skills with extensive experience in the troubleshooting and solving complex network related issues.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. 

The deadline for application is Thursday 25th August 2011.

The Senior Manager – Talent Acquisition
Safaricom Ltd

Via E-mail to:

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