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General Manager Job in Kisumu Kenya

Our Client a Health Management Organization specializing in corporate medical schemes seeks to recruit a professional and competent person to fill in the General Manager position based in Kisumu. 

Job Scope

The General Manager provides overall leadership and strategic direction, drives business and financial performance and has full profit and loss responsibility.

You will be leading Sales, Implementation and Service teams.

Job Responsibilities

  • Management of medical schemes and establishes a holistic vision and strategy for sales, implementation and service, delivering profitable growth, competitive advantage and customer satisfaction.
  • To work closely with the Directors and staff to ensure the provision of excellent care provision to service users.
  • To work within the requirements of the registering authority and company policy guidelines and practices.
  • Responsible for the general welfare of the service users and the provision of activities to suit as many individual tastes as possible.
  • Develop a strong and mature leadership team. Provide vision, strategy, goals & objectives, coaching and feedback, professional communication, trainings, internal and external relationship support.
  • Attract and retain key talent. Build and sustain a mature and well-trained team, experienced and excellent in execution. Provide coaching to help grow and strengthen individual and team execution skills.
  • Create an environment to foster employee engagement, diversity, accountability, team work, professional development, and high levels of employee satisfaction. Lead and build a performance driven culture of integrity and compliance.
  • Develop and communicate performance objectives for direct reports, analyze achievements.
  • Drive and implement business initiatives to trigger growth.
  • Establish and optimize operational processes. Drive operating mechanisms to ensure behavior consistent with integrity & compliance policies, quality systems, and quality requirements.
  • Provide senior support in closing strategic deals and managing customer escalations.
  • Drive analysis of competition and market activities and effectively utilize key industry information and market intelligence to gain competitive advantage and grow share.
  • Drive active cooperation with other branches to create competitive advantage for the company
  • Build long-term relationship with key growth customers and provide leadership and direction in strategic customers interface.
  • Build a collaborative environment, which values focus, accountability for results and teamwork to the overall benefit of customers.
  • Create and leverage influential networks & relationship in the region to predict market behavior and external drivers.
  • B.Com Degree or a related Business Administration degree.
  • Masters in business is an added advantage
  • Extensive, progressive business leadership experience.
  • Proven ability to lead, influence and collaborate. Experienced in leading through leaders
  • Demonstrated experience in aggressively and successfully growing a business.
  • Strong business acumen and management experience. Including the ability to effectively direct the business’s overall operations in order to maximize revenues and profit.
  • Strong financial acumen and in-depth knowledge of financial principles and practices.
  • Ability to inspire a business culture that is centered on growth, development of best practices, continuous improvement, and success.
  • Strong customer focus and the ability to build rapport at all levels internally/externally.
  • Strong communication skills, including the ability to communicate at senior business levels, and the ability to synthesize complex issues and communicate into simple messages.
  • Proven ability to effectively communicate across a distributed workforce..
  • Fluent English.
  • Experience across multiple functional areas such as sales, marketing, product development, implementation, service.
  • Successful record of growing revenue and profitability.
  • Knowledge of the Healthcare/IT Industry and the ability to translate that knowledge into a business strategy that ensures business success.
If you are interested, please send your application letter and CV to by 31st August 2011. Attach the relevant testimonials. 

State your current and expected remuneration, email address and day time telephone contact

Applications received past the deadline will not be considered and only shortlisted candidates will be called for an interview 

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