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Senior Credit Controller Job in Kenya - Safaricom

The Credit and Customer Billing Department within the Finance Division of Safaricom Limited is responsible for managing the credit relationship between the organization and its debtor’s portfolio.

To build on the existing team of professionals, we are looking to fill the following position:

Senior Credit Controller
FIN – CC – JUNE- 2011

Reporting to the Principal Credit Controller, the successful candidate will be responsible for the following;

  • Debt management on assigned debtor’s portfolio;
  • Reconciliation of customer accounts periodically to ensure prompt payment receipts hence increase company’s cash flow;
  • Ensure that collection plans milestones affect only unpaid accounts;
  • Ensure that customers who have payment plans re not affected by the collection plan;
  • Review of the periodic high balance reports and bars where necessary;
  • Management of disconnected and overdue on the assigned accounts through discussions with customers on payment plans;
  • Recommend and prepare the accounts to be handed over to debt collection agencies and lawyers.
Minimum Requirements:
  • A Bachelors of Commerce Degree from a recognized university;
  • Professional accounting certification e.g. CPA (K), ACA or ACCA will be an added advantage;
  • Relevant professional qualification in credit management preferably a Diploma in Credit Management;
  • At least 5 years work experience in Credit and/or Risk Management in a busy commercial environment;
  • Computer proficiency and ability to operate integrated accounting software and Oracle Financials;
  • High resilience and have impeccable character with good communication skills;
  • Excellent report writing skills;
  • Have a positive approach to ensuring complete customer satisfaction;
  • Highly innovative, with excellent analytical skills and ability to meet stringent deadlines.
If you are up to the challenge and posses the necessary qualification and experience, please send your resume and application letter indicating why you are the most suitable candidate for the role clearly quoting the job title and Ref No to the address below by Thursday 16th June 2011

Senior Manager,
Talent Acquisition,
Safaricom Limited,
Via email to:

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