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Safaricom Revenue Assurance Analyst Job in Kenya

We are pleased to announce the following vacancy within Risk Management Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Revenue Assurance Analyst
Ref: RM – RAA – DEC-10

Reporting to the Senior Manager-Revenue Assurance, the Revenue Assurance Analyst will be responsible for providing assurance to the Business of the end-to-end integrity of the assigned Safaricom Revenue/Cost Channel.

Key Responsibilities
  • Carry out traffic Reconciliations and Cyclic Reviews by verifying functionality, record generation, rating and reporting for the assigned Revenue/Cost channel.
  • Perform Reviews as per assigned schedule and in accordance with the Safaricom Revenue Assurance jobs inventory.
  • Carry out updates on daily basis, the metrics applicable to the Revenue/Cost channel and highlight variances from the expected trend.
  • Maintain a dashboard showing status of loadings and validations and track corrections for the same.
  • Raise formal exceptions in report and communicate to Revenue Assurance Management on a daily basis.
  • Review and document a monthly summary showing a holistic view of the channel, issues arising and improvements suggested and implemented.
  • Track implementation of corrective actions by maintaining action log for issues affecting the assigned Revenue/Cost channel and track implementation.
  • Participate in Revenue Assurance Tests by executing test cases as assigned on the Revenue assurance testing schedule such as VAS tests, New Billing systems, New Processes and Systems migrations among others.
  • Conduct process Reviews for the assigned Revenue /Cost channel with a view of identifying any process weaknesses and the required controls
  • Action management requests with regard to Revenue /Cost investigations and issue well structured concise reports on findings and actions required where applicable.
Minimum requirements
  • Degree in IT/Computer Science/Engineering from a recognized university;
  • 2-3 years experience in IT(Running or supporting Applications(1st -2nd line support) or 2-3 years experience in a Finance related Field with advanced proven data Management skills.
  • 2-3 years GSM experience: preferably in a similar role or Billing/running Supporting Applications/switching.
  • Advanced data analysis skills with 2-3 years experience in using ACL or any other data analysis tool.
  • Strong Microsoft Excel skills;
  • Excellent communication, analytical and report writing skills;
  • Attention to details and result oriented;
  • Must have the ability to work within strict deadlines with minimum supervision.
If you meet the requirements and are self driven, proactive and up to the challenge, please send your resume and application letter quoting the job title and reference number to the address below.

All applications must be delivered on or before Friday 10th December 2010.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Via E-mail to:

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