The job holder will be responsible for pharmaceutical
sales, collections, and overall customer service and satisfaction in their
respective region with respect to their product portfolio
Key responsibilities
Assess market needs; present suitable Cosmos general
health products, close deals, in order to meet set sales targets.
Prepare a daily and weekly and monthly plan clearly
showing dates, customers planned for visits, the objectives and outcomes –
using the CRM tool.
Provide technical product information to customers,
deliver samples, and promote the Cosmos brand in the field
Prepare and deliver appropriate
trainings/presentations to chemists, harmacies, distributors, members of the
medical fraternity, about general health products showcasing the advantages and
effectiveness of Cosmos products – through CMEs, and other appropriate channels
Build positive and trusted relationships with
customers, key influencers – participate in selected medical events,
congresses, etc. as appropriate
First point of contact for customer complaints –
handle and escalate as appropriate using the correct channels
Monitor market trends and conditions and identify any opportunities for competitive advantage, report/escalate relevant insights to the line management
Keep accurate records and documentation of customers,
orders, sales numbers, promotional activities, use of monetary and other
resources allocated for use as tools of trade, as per the format/instructions
that may be issued from time to time
Responsible for collection of payments from customers
when due and follow-up of overdue accounts to ensure payment is done
Participate in Company’s training programs; actively
seek new learning opportunities and professional development to keep up with
latest trends in the pharmaceutical industry.
Accountability of promotional materials
Any other duty that may be assigned from time to
time.
Skills and Attributes
Excellent communication skills;
Time management, planning and organizational skills.
Strong sales and negotiation skills
Adaptability to new and difficult situations
Knowledge of the pharmaceutical market, products,
emerging trends.
Able to work a wide range of hours due to business
demands including weekends and late evenings
Influencing skills
Valid driving licence
Computer Literacy i.e. Ms. Word, Excel, PowerPoint,
Access etc.
Qualifications and Experience
Diploma in Biomedical Sciences or related field and
at least 5 years’ experience in pharmaceutical sales
Diploma in Pharmacy acceptable with at least five (5)
years’ experience in pharmaceutical sales Licenced by PPB
How To Apply
Send application to hr@cosmos-pharm.com
