Senior Underwriter, Branch Operations, Job in Kenya

Job Description

To assess, price and determine terms for risks presented within set standards of service in a manner to ensure quality selection of risks and enforce underwriting controls, implement underwriting guidelines, processes, and procedures to ensure quality underwriting and business.

Principal Accountabilities

Reviewing the risks accepted from branches to ensure they are within the set underwriting guidelines and are covered under the reinsurance Programme.

Providing technical advice to branch staff on rating and underwriting of complex risks to ensure safe profitable distribution of risk.

Managing branch underwriting processes like business on boarding, completeness of on boarding documentation, risk surveys and valuations, policy documentation issuance, certificates management, cancellations and refunds, review of underwriting manual.

Providing technical support and input on product development and business innovation initiatives to ensure continuous review of existing products to meet changing market needs.

Review and approval of risk pricing and quote requests coming through branch channels.

Response to daily operational queries from the branch channel to ensure smooth operation and efficient customer experience within the stipulated turnaround times.

Reviewing of underwriting business processes, systems, and standard operating procedures to meet the changing business needs and emerging control environment risks.

Preparation and submission of monthly underwriting returns to IRA

Preparation and update of all compliance, risks, events, indicators, and actions into the risk management system.

Auditing and monitoring compliance levels on various compliance issues such underwriting documentation, risk cessioning in the system and compliance with filled and reinsurance rates

Review and approval of policy schedules and documents from the branch channels to ensure accuracy, clarity, and correctness of the same.

Identify process and product training needs of branch staff and organizing relevant trainings to fit such identified gaps

Coaching and mentoring branch staff on underwriting guidelines, standard operating procedures, and technical product knowledge



Degree in insurance, actuarial or business related.

Professional qualification (CII or IIK) or good progress


Minimum 5 years’ experience 


Sound Technical Underwriting skills

Intensive and extensive product knowledge

People Management and overall managerial skills

Good analytical skills

Customer service skills

Good Communication Skills

Computer Literate with good knowledge of Excel

How To Apply

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