Your leadership as Assistant Maintenance Manager will inspire your team at Fairmont The Norfolk to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. You will provide leadership and strategic planning to maintain the hotels’ facilities and equipment to ensure a safe and functional environment for our guests and Heartists.
Benefits
- Employee benefit card offering discounted
rates in Accor worldwide
- Learning programs through our Academies
and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and
grow within your property and across the world!
- Ability to make a difference in the local
community through our Corporate Social Responsibility activities, like
Planet 21
Duties & Responsibilities
Reporting
to the Cluster Chief Engineer, responsibilities and essential job functions
include but are not limited to the following:
- Consistently offers professional,
engaging and friendly service
- Adopts a hands on approach to operations,
be visible and monitor staff to achieve optimum results.
- Monitors the personnel to ensure guests
receive prompt, cordial attention and personal recognition.
- Ensures colleagues, particularly guest
contact personnel, are familiar with Fairmont President Club members,
known repeat guests, VIPs and provide special attention and recognition.
- Assumes overall responsibility for
maintaining presentation standards to ensure facilities, OS&E and
FF&E are clean, in good repair and well maintained.
- Monitors and controls the inventories of
operating supplies and monitoring set control system follow up.
- Maintains a high standard of personal
hygiene, dress, uniform and body language.
- Attends meetings as required by the
Cluster Chief Engineer.
- Ensures that all activities are carried
out honestly, ethically and within the parameters of the Kenyan Laws,
hotel rules and regulations policies
- Ensures quality management and continuous
improvement of internal systems and procedures.
- Maintains complete knowledge of all hotel
services, features and hours of operations.
- Study, evaluate and review the operation
constantly in order to ensure the highest standards are met at all times;
proposing new trends /services to constantly improve product of guests
services
- Directs and supervises the implementation
of an effective Trouble Report system, together with other day-to-day
works of general maintenance and repair to ensure that the building, its
contents and its surroundings are in good condition
- Identifies and arranges for all work
necessary to maintain a high standard whether mechanical, electrical or
civil, to be completed on time.
- Plays an active part in ensuring
statutory testing of safety systems is carried out and properly recorded.
- Produces a risk assessments including
COSHH, PPE & Work Equipment. Assesses the long-term requirements of
the hotel, including overhaul/ rehabilitation programs or renewal/
replacement works etc.…
- Maintains a fire Log book including all
statutory checks and inspections.
- Draws up preventive maintenance schedules
for every item of mechanical and electrical plant or equipment, including
that of other Departments such as Laundry, Kitchen, Swimming Pool, etc.,
as well as major plant such as Chillers, Boilers, Cooling Towers, Air
handling units and Fans, Pumps, Automatic Control Systems, etc..
- Incorporates these schedules into the
development of a comprehensive preventive maintenance scheme; directs and
supervises the work of his Assistant and team of skilled and semi-skilled
tradesmen in its continuous implementation.
- Provides competent hands-on skills to
ensure all hotel systems including (but not limited to), electrical,
sewage, plumbing, heating and lighting are maintained in good working
order and to ensure any defects are corrected promptly and properly
- Ensures all hotel fixtures, fittings and
equipment are maintained in good working order and that defects are
corrected promptly.
- Conversant with the Nairobi City Council
By-laws and NEMA regulations and stays updated with the developments of
Engineering trends worldwide and makes appropriate suggestions to the
Cluster Chief Engineer.
- Maximizes results coming from Fairmont
The Norfolk relationships and partnerships.
Qualifications
Your experience and skills
include:
- Previous experience is an asset
- Bachelor of Science in Electrical &
Mechanical Engineering
- HND in Mechanical and Electrical
Engineering
- Knowledge and understanding of
mechanical, electrical, structural, and civil engineering design
principles as applicable to construction/renovation.
- Demonstrate ability to direct and manage
both technical and administrative staff.
- Knowledge of state and local regulations,
codes, protocols, and procedures pertinent to private-sector engineering
and construction activities.
- Advanced skills in project planning and
project management.
- Knowledge of engineering and construction
records management principles and procedures.
- Clear working knowledge and understanding
of capital and operating budgets and budgeting practices.
- Ability to adapt to change quickly and
strong multi-tasking.
- Excellent leadership skills.
- Proven team leader with outstanding
motivational skills and coaching ability.
- Ability to motivate developing leaders to
act as entrepreneurs while implementing innovative, profit-driven, guest
satisfaction-oriented solutions.
- Exceptional interpersonal and guest
relations skills, who is hands-on and system knowledgeable.
How To Apply