Duma Works is recruiting a Receptionist for one of our clients.
The company is a legal firm in
Nairobi.
The Receptionist is responsible for providing secretarial, clerical and administrative support in order to ensure that legal services are provided in an effective and efficient manner.
Job Objective: To deliver friendly, efficient customer service and
to create a warm and welcoming atmosphere for all of our guests, with the key
aim of retaining and attracting new customers. The Receptionist is responsible for providing secretarial, clerical and administrative support in order to ensure that legal services are provided in an effective and efficient manner.
Responsibilities
- Deliver excellent customer service, at all
times
- Assist in keeping the office reception area
clean and tidy, at all times
- Deal with all enquiries in a professional and
courteous manner, in person, on the telephone or via e-mail
- Provide office support services in order to
ensure efficiency and effectiveness within the law firm activities
- Receive, direct and relay telephone messages
- Carry out instructions given by the management
team
- Direct the customers and the general public to
the appropriate staff member
- Coordinate the pickup and delivery of the mail
- Open and date stamp all general correspondence
/ mail
- Maintain the general filing system and file
all correspondence where required
- Assist in the planning and preparation of
meetings and conference telephone calls
- Make preparations for office meetings
- Maintain an adequate inventory of office
supplies
- Respond to public inquiries
- Provide word-processing and secretarial
support.
- Perform clerical duties
- Perform other related duties as required
- Preparation of tea and coffee for customers
and visitors.
Qualifications
- Business administration/ communication /
secretarial diploma from recognized institution
- Computer literate – Use of basic computer
packages MS WORD, EXCEL AND POWER POINT
- Must be below 30 years of age.
- Personal attributes Customer focus
- Well spoken
- friendly, smiley, sociable and welcoming to
our customers, to create a great atmosphere
- Remain calm, patient and polite, if receiving
customer feedback
- Be helpful and go out of your way to help our
customers Drive
- Be confident and self-motivated
- Demonstrate a passionate commitment to the
business
- Welcome and embrace change, with a positive
attitude
- Be able to work unsupervised in a busy
environment
- Be able to prioritise duties
- Personal integrity
- Be honest and reliable
- Be trustworthy and respectful
- Be immaculately dressed
- Maintain excellent time-keeping and attendance
- Be professional at all times
- Team player
- Always be a good team player
- Build and maintain good relationships with all
team members
- Work together with the team to ensure that the
office is the best it can be
- Be willing to take on jobs to balance the team
workload
- Be able to communicate well with people of all
levels
How to Apply
Deadline for applications is on 20th January 2016
Applications to be sent by email to apply@dumaworks.com marking the subject as “2025”, Your Full name & Phone number e.g. 2025, Barack Obama, 07xxxxxxxxx.
Deadline for applications is on 20th January 2016
Applications to be sent by email to apply@dumaworks.com marking the subject as “2025”, Your Full name & Phone number e.g. 2025, Barack Obama, 07xxxxxxxxx.
Please include
(1) cover letter describing your interest (please include your salary expectations / range)
(2) Your Resume (or CV) including references
Applications will be treated confidentially.
(1) cover letter describing your interest (please include your salary expectations / range)
(2) Your Resume (or CV) including references
Applications will be treated confidentially.
If you don’t follow these
instructions, your application will not go through.
* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.
* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.