Pwani University Customer Satisfaction, Work Environment and Employee Satisfaction Surveys RFPs

Request for Proposals to Conduct Customer Satisfaction, Work Environment and Employee Satisfaction Surveys
Pwani University College seeks the service of a suitably experienced consultancy/ research firm to carry out the task of conducting the following surveys after the implementation of the results of the first baseline surveys in the same areas.
1. PUC/RFP/01/01/2010/2011 Customer Satisfaction survey
2. PUC/RFP/02/01/2010/2011 Work Environment Survey
3. PUC/RFP/03/01/2010/2011 Employee Satisfaction Survey
Interested firms must submit company profile, giving relevant legal documents of registration and operations, relevant certificates, 3 years audited accounts, evidence of at least five similar assignments undertaken, staff strength and other relevant qualifications as required by the Public Procurement Act 2005.
Tender documents are available at Kshs 3,000 at Pwani University College Cash office during working hours.
Applicants should prepare and submit their technical and financial proposals and clearly marked with reference number and description of task and send to The Principal, Pwani University College, P. 0 Box 195 Kilifi.
Documents should be deposited in the tender box next to reception office to be received not later than Monday, 14th February 2011 @ 10.30am. The RFPs shall be opened immediately thereafter in the presence of bidders or their representatives who choose to attend.
Pwani University College reserves the right to accept or reject any bid and does not bind itself to the lowest bidder or any other bid.

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