Job Summary
Ensure
timely processing of Trade Finance transactions in line with current policies
and procedures and current International Chamber of Commerce guidelines,
supervising some of the functions of trade services teams in line with the laid
down processes and procedures and custody of documents within established
standards and control.
- Guarantees
- Letters of credit- import and export
- Collections-import and export
Responsibilities
Financial – 15%
- Enhance the bank’s revenue targets by
ensuring 100% revenue collection for all trade products.
- Ensuring complete and accurate processing
of all trade finance transactions and collection of commission thereof.
- Ensure staff utilizes their leave days as
per HR policy.
- Adherence to stationery utilization
limits as per finance approved limits.
- Eliminate financial losses emanating from
processing fraudulent transactions.
Customer Perspective – 20%
- Provide a high quality of service to all
clients within agreed SLAs
- Customer complaints be resolved within
TAT.
- Ensure high quality of communication to
internal and external clients, both verbal and written.
- Take ownership when dealing with queries
or requests, offer suggestions and conclude constructively by
investigating and resolving whilst protecting the banks reputation.
- No exceptions and incidents with respect
to adherence to the service charter regarding customer satisfaction.
Operational Excellence – 30%
- Vetting, processing and verifying both
manually and electronically the following trade products as per delegated
matrix through the bank approved applications.
- Documentary collections-Both import and
export
- Documentary credits/letters of
credit-Both import and export
- Guarantees-Both import and export
- Examination of export and import
documents as per current guidelines of the International Chamber of
commerce and Trade delegated matrix
- Ensure all title documents are handled as
per bank procedures and held under dual control
- Review of all closed trade transaction to
confirm all is in place before archival
- Performing sanctions screening and AML
checks as per sanctions policy
- Ensure all requests are properly
authorized and signatures verified and meet the international trade rules
before processing.
- Ensure daily reconciliation of liability
accounts is done
- Managing the reporting needs as required
to all stakeholders including Finance, Reconciliations, Credit
- Covering of deals with dealers where
required.
- Daily actioning of incoming swifts, Nak’d
swifts, payment queries and NOSTRO reports.
- Updating and follow up on any adverse
incidences raised on systems or transactions until resolution.
- Timely management of UAT testing as
required.
- Ensure all leave is captured on the
relevant system.
- Maintenance of trade registers
- Review on efficacy of processes, controls
and systems. Document actions and monitor to resolution with all
stakeholders.
Risk and Control – 15%
- Ensure all activities and duties are
carried out in full compliance with regulatory requirements, Enterprise
Wide Risk Management Framework and internal Policy and Policy Standards.
- Understand and manage risks and risk
incidents relevant to the role.
- Ensure adherence to the Group IT security
policy and controls in accessing the system.
- Ensuring the unit achieve the set Risk
& Audit rating targets for the year.
- Ensure timely closure of Audit, Risk and
Compliance findings.
- Carry out RCSAs in a timely manner.
- Ensure adherence to the delegated matrix
- Comply with Operational risk in respect
to protecting our people, customers, assets and the organization
- Timely update and verification of daily
activities to ensure correct MI is reporting on the department’s
productivity levels
- Escalation of risk issues in a timely
manner.
- Ensure handover processes are adhered to
before proceeding on leave.
Innovation, Change, Learning and
Individual development – 20%
- Provide support to the Team Leader
ensuring effective teamwork across the Trade Services.
- Provide ways and means of challenging
status quo. Share knowledge, experience, best practice and provision of
constructive feedback as required and when necessary.
- Support and adopt the implementation of
change initiatives.
- Provide suggestions to the line manager
on improvements and solutions based on knowledge of trade value chain.
- Train and develop back-ups within the
department to ensure continuity of business.
- Responsible for keeping up to date with
new product development and procedural changes relating to processing of
trade products.
- Continuously look for opportunities to
further develop own skills and expand knowledge base.
- Set personal management objectives in
line with the bank strategy and personal aspirations.
- Pursue self- development to increase
personal effectiveness, acknowledge strength and areas for development.
- Obtain constant feedback on personal
development from your line manager and other team leaders.
Key Relationships
Direct Reports to this Position
- None
Customers of this Position
- Trade Business Team
- Credit Department
- Treasury Department
- Treasury Operations
- Other Departments e.g. (Finance, Legal,
Risk and compliance, etc.)
- Other Operations Departments
- All branches
- Trade clients
Qualifications
Education and experience
required
- Business graduate from an accredited
University
- 4 years’ experience in trade finance
operations
Knowledge and Skills
- Proficient in internal computer Operating
Systems and Applications
- Numeric and Analytical skills
- Team working skills e.g. communication
skills etc.
- Interpersonal skills: Enthusiastic and
diligent
- Trade products knowledge
- Knowledge of the international Trade
Rules governing Trade Finance
- Professional qualifications e.g. Trade
(CDCS), (CSDG),(CITF) or banking an added advantage
Competencies
- Delivering results and meeting customer
expectations
- Accuracy and attention to detail
- Achieving personal work goals and
objectives
- Following instructions and procedures
- Adhering to principles and values
- Applying expertise and technology
- Analyzing
Accountability
- Custody of trade documents –Responsible
for ensuring safekeeping of trade documents within the branch.
How To Apply