Job Title: Operations Assistant
Hiring Organization: Megatech
Solutions Ltd.
Location – Locality: Nairobi
Location – Region: Kenya
Industry: IT
Job Type: Full
Time
Salary: KES
Date Posted: 04/28/2024
The Operations Assistant is responsible for assisting the Managing
Director in running the day-to-day administrative processes of the company.
Key Responsibilities
Processes and quality control
- Develop,
implement, and review processes, procedures and systems.
- Ensure all
operations are carried on in an appropriate, cost-effective way.
- Improve
operational management systems, processes and best practices.
- Perform quality
controls and monitor performance.
Budgeting and planning
- Examine
financial data and use them to improve profitability.
- Manage budgets
and forecasts.
- Purchase
materials, plan inventory and oversee efficiency.
Strategy
- Formulate
strategic and operational objectives for different departments.
- Provide forecast
and long-term planning.
Staff management
- Recruit, train,
schedule, coach, counsel, supervise and discipline staff.
- Communicate job
expectations; planning, monitoring, appraising, and reviewing job
contributions.
- Manage staff
levels, wages, hours, contract labor to revenues.
- Plan and review
compensation actions; enforcing policies and procedures.
- Maintain and
regularly update the office diary and track activities for all staff.
Schedule and run meetings.
- Continuously
update job knowledge by staying up-to-date with established standards,
emerging technologies and participating in educational opportunities and
professional organizations.
Legal compliance
- Maintain a safe
and healthy work environment by establishing, following and enforcing
standards and procedures; complying with legal regulations.
- Ensure all
requirements by authorities are adhered to and all licenses acquired and
renewed in time.
- Ensure the
organization’s processes remain legally compliant.
Office administration
- Manage the general
organization of the office space and ensure a conducive working
environment.
- Record-keeping
and documentation – maintain and update official documents and records.
Prepare and present regular operational and administrative reports.
- Perform minor
accounting duties – book-keeping and petty cash handling.
- Attend meetings
on behalf of the company.
- Handle all
logistics for the company including making travel and accommodation
arrangements.
Customer service
- Manage
relationships with suppliers, clients and authorities.
- Find ways to
increase the quality of customer service.
- Manage the
reception and attend to visitors/clients/suppliers.
- Handle incoming
and outgoing telephone calls, mails and other official communications
channels.
Qualifications
- Diploma in
Business Administration/Management, Office Administration, Communications,
Human Resource Management or related field.
- 3 years of
proven experience in a similar role in a business work environment
- Proficiency in
office suite applications.
- Excellent
written and verbal communication skills.
- Ability to work
independently and as part of a team.
- Ability to work
effectively under pressure.
- An enthusiastic
and disciplined forward thinker with an eye for detail and great
interpersonal and analytical skills.
How To Apply
If you feel that you are up to
the challenge, send your resume, to hr@megatech.co.ke by 29th
April, 2024.
