Debt Recovery Officer Job in Kenya

(REF: DRO/04/24)

Job Purpose

The Debt Recovery Officer will support the Sacco in effective Debt collection as per strategic plan targets. She/he is responsible for the accurate analyses of loan applications, credit data, financial information & other relevant information to assure on the loan security, ability to repay loans and the associated credit risk.

Reports to: Loans Recovery Head

Main Duties and Responsibilities

  • Ensure effective and efficient recovery of loans.
  • Follow up of remittances and variances for assigned loans portfolio.
  • Key KPI – Collections for SMEs and Business members.
  • Identifying delinquent loans and sending all notices to the loanees and guarantors.
  • Identifying defaulted loans and instigating recovery from guarantors/ realizing of securities in liaison with Debt Recovery Lead.
  • Sending member statements.
  • Field/ Business visits as necessary.
  • Reports: Preparing accurate and timely weekly/ monthly collection reports.
  • Any other lawful duties that may be assigned from time to time.

Qualifications & Experience


  • Diploma in Co-operative Management, Business Administration, or its equivalent qualification.
  • A bachelor’s degree in Cooperative management or its equivalent is an added advantage.
  • Minimum two (2) years’ experience in a similar role in a financial institution.
  • Proficiency in computer skills.
  • Proficiency in computerized accounting system

Personal Attributes required for this role:

  • Debt recovery analysis skills.
  • Good Analytical Skills.
  • Good communications and negotiation skills.
  • A person of Integrity.
  • Team player

How To Apply

Interested and qualified applicants are requested to click on the link below and fill out the online application form and submit by 24th April 2024. Any applications received after the closing date shall not be accepted.

Application Form