VACOps Engineer Job in Kenya

Job Title: VACOps Engineer,

Location:  Nairobi,

Our client TLS Contact works with governments from around the world to provide visa and consular services on their behalf to travelers and citizens. They are seeking to hire a VACOps Engineer who will be tasked with managing the day-to-day operations of IT installations as well as organizing and being part of deploying new technologies or fixing issues.

Key Responsibilities:

Install IT infrastructure: network, computers, CCTV, servers, rack 

Troubleshoot, upgrade and improve existing infrastructures 

Test new technologies for possible implementations 

Source hardware equipment and organize buying lists 

Compare and optimize local services providers 

Supervise contractors’ work 

Test and troubleshoot new hardware components 

Configuring and troubleshooting Linux-related issues 

Audit existing infrastructure security and fill checklists 

Fixing and maintaining printers, scanners, and other IT equipment 

Handle help desk service requests, submitted via email, ticketing system or helpdesk phone 

Receive technical support calls, troubleshoot, and resolve the issue, when possible 

Provide technical assistance and support for incoming queries and issues related to IT 

Infrastructure and escalate to supervisor if necessary 

Develop and improve standard test procedures 

Travel on missions abroad 

Carry out any duties assigned by your Line Manager 

Key Requirements: 

Bachelor of Science, Information Technology, Engineering, Computer Science or any other related field 

Experience with Cisco routers & switches is required

Experience in VMware or any virtualization environment is required 

Experience with Windows is required: Windows 10 – Windows 2k8 Server and latest version

Experience in MS Active Directory is required 

Experience in patching, cable management & IT room installation is required 

Experience with Linux is required: CentOS, Ubuntu 

ITIL Foundation and ITIL Practitioner certification

Experience with ISO 27001 Certification would be considered as an advantage

Knowledge of load and security testing would be considered as an advantage

Excellent English verbal and writing skills

Strong self-organization skills 

Effective communication skills, analytical and problem-solving skills

Ability to communicate technical information to both technical and non-technical employees 

Able to work in a fast-moving environment

How to Apply 

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (VACOps Engineer – Nairobi) to