JOB TITLE: COMMERCIAL OFFICER
NUMBER
OF POST: ONE (1)
TERMS
OF SERVICE: PERMANENT AND PENSIONABLE
REPORTING:
TO THE BRANCH MANAGER
Job Reference No:
TVO/04/2023/007
GENERAL PURPOSE
To ensure accurate and
prompt recording of customer information and payments
Responsibilities
- Collect
debtors and customer disconnection list from your supervisor.
- Promptly
collect customer contact information record and submit report to your
supervisor and customer care officer.
- Advise
customer to visit or contact customer care office to update customer
account details.
- Request
and record customer payments receipts and confirm with office.
- Undertake
disconnection and or reconnections as per approved disconnection and or
reconnection list or as shall be instructed by your supervisor.
- Prepare
and submit report in the prescribed format after every assignment on any
issues, observed challenges, conclusion of findings and recommendations.
Qualifications
For appointment to this
grade, an officer must have: –
- A
Diploma in Marketing, Business Management, Business Administration or an
equivalent certificate from a recognized institution.
- At
least three (3) years of experience as a commercial officer
- Good
communication and interpersonal skills
- Demonstrate
a high customer-focus attitude
How to Apply
Download and print the job application form, fill and hand deliver to the Office of the
Managing Director in a sealed envelope indicating the position applied for,
reference
number and addressed to:
The Managing Director,
TAVEVO
Water and Sewerage Company Ltd,
P.
O. Box 6 – 80300,
VOI.
or
Scanned and emailed to recruitment@tavevowater.co.ke Applications should be
received on or before 2nd May 2023 at 4.00 p.m.
IMPORTANT INFORMATION
- Candidates
found Canvassing will be disqualified.
- Only
Shortlisted candidates will be contacted.
- TAVEVO
Water and Sewerage Company is an Equal Opportunity
Employer
