Wananchi Group (K) Ltd
Job
Title: Maintenance
Engineer
Department: Technical
Location: Nairobi
Employment
Status / Type: Permanent
Position
Reporting to: Maintenance Supervisor
Job
Purpose / Summary: Maintenance technicians will be
responsible for tasks related with plant network maintenance on both HFC and
GPON networks, including preventive plant maintenance with necessary record
keeping and location/repair of equipment/plant failures. There will be some
limited service work with customer maintenance calls.
Key
Roles:
1)
Must have a valid Motor Vehicle driving license.
2) Operates equipment such as hydraulic aerial lifts (buckets) and ladders
3)
Perform construction and maintenance works such as digging holes, placing poles,
placing cable. Unreel, pull and string wire strand and cable from pole to pole,
pole to buildings including associated equipment and hardware
4)
Repair or restore service during any outage while observing and respecting the
SLAs, advising NOC on the causes of the outage and estimated times to repair
including the possible solution.
5)
Perform preventive maintenance tasks on the network, including among others
Coax and Optical Fiber cables installation, removal, lashing, HFC passive
equipment installation/removal and repair, HFC active equipment installation,
removal and repair
6)
Work with tools, equipment and cable that may be heavy which will have to be
loaded and unloaded from company vehicle, moved or rearranged
7)
Perform preventive maintenance on forward and return path of Coax cable
television distribution network, signal measuring on Coax and Optical Fiber
networks, network patrol, network and equipment audit
8)
Track and repair signal interferences our signal leakages on the network in
coordination with NOC teams
9)
Prepare and splice both coax and fiber optic cable
10)
Maintain cable system power supplies, including battery banks measurements and
replacement
11)
Address maintenance tasks escalated from subscriber technical teams, including
assessing and resolving signal level issues
12)
Produce and maintain all records related with assigned tasks
13)
Respond to customer inquiries about products, work operations, etc. during
field contacts.
14)
Report any issues, problems or recommendations to the Maintenance Supervisor in
order to maintain the integrity and performance of the service
Key
Performance Indicators:
Compliance
on Time to Repair SLA’s as defined by the company policies
· All
outages to be resolved within the defined SLA (Critical, Major and Minor). i.e.
Power, Coax and fiber cut, and FEC and Noise
· Proactively
escalate issues of concern to supervisor or relevant authorities timely and
accurately
· Display
teamwork and contribute to overall team performance.
· Continuously
improve skills through self-training on relevant areas, 2 major skills per.
· Ensure all
allocated tools and equipment are in safe and good condition. Report any for
replacement or calibration.
· Observe
set out compliance health, safety and environment guidelines.
Skills
& Qualifications
· Degree
or Diploma in Telecommunications
· 3 years
experience and knowledge of HFC and GPON Networks
· Self
motivated
· Team
Player
How to
Apply
Interested
and qualified candidates to submit their applications including a detailed CV
and day time telephone contact to recruit@ke.wananchi.com on or
before 26th January 2023.
The
subject line should read Maintenance Engineer.
Wananchi
Group is an equal opportunity employer and will offer competitive
remuneration and benefits to the right candidate.
Only
short-listed candidates will be contacted. Note: Canvassing will lead to
automatic disqualification.