Oasis Healthcare Group Limited is Kenya’s first and largest countrywide fully-integrated private healthcare system, registered in October 2015 and born out of the Oasis Group Practice model of health services provision to harmonize the various companies & facilities existing across the country under the Oasis umbrella.
We
currently have facilities in the following counties: Kisii, Nyamira, Migori,
Homa Bay, Siaya, Uasin-Gishu, Kitui, Nairobi, Kakamega, Bungoma, and Busia
We
are currently looking for qualified and dedicated candidates to fill the
following positions;
Job
Title: Front
Office Manager
Location: Webuye,
Busia, Nairobi
Overall
Responsibility: The successful candidate shall undertake
all receptionist and clerical duties at the front desk. The ideal candidate
will have a friendly and easy-going personality while also being very
perceptive and disciplined.
Key Responsibilities:
· Answer
phone calls, emails, and in-person inquiries.
· Communicate
with patients to set up and schedule optimal appointment times.
· Gather
and track medical information from patients.
· Organize
and input data into electronic health records.
· Inquire
and process patients’ health insurance.
· Support
office with administrative and secretarial tasks.
· Communicate
with the internal office team and providers to ensure patients are helped and
everyday tasks are accomplished.
· Schedule
appointments, including revisits between doctors and patients.
· Assisting
patients with completing necessary forms and documentation.
· Keeping
a clean and calm reception area.
· Processing
billing and payments, using medical software.
· Scanning,
filing, and mailing documentation as required.
· Managing
front office stock inventory and keeping it updated.
· Maintaining
information confidentiality at all times.
· Collecting,
analyzing, and processing all the client feedback
· Any
other duty as may be assigned.
Job
Requirements
· Diploma
in Front Office Management from a recognized institution; a relevant degree
will be an added advantage.
· Ability
to work under minimum supervision.
· MUST be
Computer literate i.e., Excellent knowledge of MS Office (especially Excel and
Word)
· A least
3 years experience as a front desk representative, agent, receptionist, or
relevant position.
· Strong
communication and people skills.
· Good
organizational and multi-tasking abilities.
· Problem-solving
skills.
· Any
relevant Degree from a recognized institution will be an added advantage.
How to
Apply
Interested
candidates are to email their cover letter and detailed curriculum vitae ONLY;
including names and contacts of three references, to
hr@oasishealthcaregroup.com on or before 27th January 2023.
The
email subject line MUST include the position being applied for e.g., “Marketing
Officer”
Canvassing
of any nature will lead to automatic disqualification.
