POSITION: ICT MANAGER
REPORTING TO: Chief Executive
Officer (CEO)
LOCATION: Nairobi
Our client, in the insurance industry, is a pioneering and
dynamic insurance company offering ethical and innovative products in risk
management and mutual financial security services.
They are looking to fill the position of ICT Manager.
JOB PURPOSE
Responsible for driving business through development and implementation of IT strategies, policies, programs, and Management Information Systems to support the accomplishment of corporate goals and objectives.
DUTIES AND
RESPONSIBILITIES
· Formulate and implement
the business ICT strategies that are aligned to support corporate goals and
objectives.
· Establish and direct the
strategic and tactical goals, policies, and procedures for the ICT department.
· Participate in strategic
and operational governance processes of the company as a member of the senior
management team.
· Identifying and driving
opportunities for the appropriate and cost-effective investment of financial
resources in IT systems.
· Ensure implementation of
appropriate digital & information governance systems which conform to legal
and regulatory requirements and fit within the wider governance structure of
the company.
· Develop, track, and
control the information technology annual operating and capital budgets.
· Direct development and
execution of the company’s ICT disaster recovery and continuity plan; ensure
that disaster recovery plans are in place for all digital services and that
these are routinely tested, weakness identified, and appropriate improvement
plans developed and implemented.
· Develop and maintain an
appropriate IT organizational structure that supports the needs of the
business.
· Develop, implement and
maintain customer service platforms to achieve effective service delivery.
· Participate in vendor
contract negotiations for all software and hardware purchased for the company
and ensure all acquisition and maintenance contracts are favourable to the
company.
· Ensure continuous
delivery of IT services through oversight of service level agreements with end
users and monitoring of IT systems performance.
· Champion information
behavioral changes and digitization across the company so that data and
information is valued, owned, appropriately managed, quality improved and
better exploited in a timelier manner.
· Oversee monitoring and
tracking of individual and department’s performance against established
productivity and quality metrics.
· Enhance the technical
expertise of staff and ensure there is systematic and adequate on the job training.
· Keep updated with
trends, changes and best practices.
QUALIFICATION,
EXPERIENCE, AND SKILLS
Minimum Qualifications:
· A Bachelor’s degree
preferably in Computer Science, Information Technology or any IT related field.
· A Master’s degree in a
Business-related field is an added advantage.
· Professional
certification in ICT fields (Cisco, CISM, CISA, or similar certification) will
be an added advantage.
Experience:
· At least 8 years’
experience with not less than 3 years in a senior management position in a wide
area network with recent responsibilities in IT infrastructure development.
· Experience in design,
implementation and commissioning of ERP systems will be a plus.
· Demonstrate an
understanding and appreciation for all aspects of IT through progressive
involvement in the application of ICT to business processes.
· Creates customer-focused
transformation projects and develops customer-centric products.
· Learns from a large
network of friends, associates and mentors.
· Focuses on the ‘why’ of
technology.
· Builds high- achieving
cross functional teams.
· Proven ability to
quickly grasp business risks and make sound decisions.
· In-depth knowledge of
applicable laws and regulations as they relate to ICT.
Behavioral Traits:
· Demonstrate an
understanding and appreciation for all aspects of IT through progressive
involvement in the application of ICT to business processes.
· Creates customer-focused
transformation projects and develops customer-centric products.
· Learns from a large
network of friends, associates and mentors.
· Focuses on the ‘why’ of
technology.
· Builds high- achieving
cross functional teams.
· Proven ability to
quickly grasp business risks and make sound decisions.
· In-depth knowledge of
applicable laws and regulations as they relate to ICT.
How to Apply
To apply, submit your application on our ATS at ats.flexi-personnel.com by
8th DEC 2022 under the ICT MANAGER job posting.
All applicants are advised to adhere to application guidelines
for consideration.
Only shortlisted candidates will be contacted.
NB: Flexi Personnel does not charge candidates for job
placement.