Segera Retreat
Vacant
Position: Bartender
Location: Segera,
Laikipia County
Reporting
to: HOD F&B Service
About
Segera: Segera Retreat is a private 50,000-acre wildlife conservancy and
award-winning eco-safari retreat in Kenya, East Africa.
Segera
is a treasured haven for Kenya’s most celebrated wildlife species, where a
holistic approach to wellness ensures a revitalizing and authentic safari
experience for its guests.
Segera
is a Long Run Destination. Long Run Destinations are carefully selected by the
Zeitz Foundation for their commitment to enacting the 4Cs – conservation,
community, culture, and commerce.
Goals
and Objectives
The
Bartender is responsible for the servicing of all drinks and food items to a
set standard and as requested by guests.
He will act as host to the guests with his ultimate goal being the guests’ satisfaction.
The
bartender must have knowledge of all specialty drinks requested by the guests
and maintain stock records and control behind the bar as well as the
maintenance of all bar and dining assets.
The
bartender will work closely with other staff members within all service areas.
He
must have knowledge to maintain all bar/dining equipments.
Duties
and Responsibilities:
· To
understand standards as set and to maintain and execute them as documented
· To host
guests in a hospitable and professional manner
· To
ensure guests are greeted and looked after from the moment they arrive in all
areas of operation, the Pool Bar, Stables or Paddock House.
· To
ensure guests understand all drinks we offer, an explanation of our unique
cocktails and our reserve and inclusive wine lists.
· To
ensure guests understand all foods we offer, an explanation of our unique menu
concept and our alternative offers.
· To
assist guests in wine cellar and play a part in the wine offering and
experience, as per the agreed standards of operation, convey with knowledge
wines we have on offer.
· To
ensure bar daily records are filled in correctly and a sufficient handover of
stock given between shifts, ensuring constant and sufficient stock levels.
· To
report any stock discrepancies to the HOD F&B Service & Tourism Manager
as soon as they are noticed.
· To
ensure main bar, dining area, pool area and wine cellar kept clean at all
times.
· To
ensure accurate stock takes are recorded as and when required by management.
· To
ensure care is taken of all assets and breakages are recorded and reported to
the
management.
· To
assist in setting picnics, sunset drinks or other events /experiences in
various locations.
· To be
responsible for keys to main bar and all associated stores and the locking of
these at
all times.
· To
update guest dietary and beverage information board.
· To
implement the maintenance program as advised by HOD House Keeping and HOD
Technical Services.
· When
not required in above duties to assist staff as and where needed.
· Training
other staff members on any new drinks in the bar.
· To act
on any reasonable request given by HOD F&B Service or Tourism Manager
The
ideal candidate must have the following minimum qualifications:-
· Relevant
training certificate from a recognized institution
· Proven
working experience as a Bartender
· Excellent
knowledge of mixing and serving drinks/coffee.
· Computer
literacy
· Positive
attitude and excellent communication skills
· Ability
to keep the bar organized, stocked and clean
· Impeccable
customer service and social perceptiveness
· Ability
to evaluate customer satisfaction and responsiveness
· Ability
to enforce company policies regarding alcohol consumption.
· Physical
ability to stand and walk for long periods of time.
How to
Apply
Those
who meet the above qualifications should submit their applications
through
hrsegera@segera.com
to
reach the Human Resource Manager on or before 30th December 2022.
Only
shortlisted candidates will be contacted.
Segera
is a founder member of the Long Run Destinations. For more information on the
global network of Long Run Destinations and the Zeitz Foundation see
www.thelongrun.com and www.zeitzfoundation.org
