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Cashier Job in Nairobi, Kenya


G4S is the leading global integrated security company specializing in the provision of security products, services and solutions. The group is active in more than 110 countries, and is the largest employer quoted on the London Stock Exchange with over 623,000 employees and has a secondary stock exchange listing in Copenhagen. We specialize in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat.
Location: Nairobi
 Salary: Competitive Market Rate

Closes: 5 Feb 2020
Job Type: Permanent & Full-time
Business Unit: Kenya
Region / Division: Africa
 Reference: G4S/TP/5086074/182981
Basic Salary
Pension Scheme
Medical Insurance
Group Personal Accident Cover

Job Description

Reporting to the Supervisor CPC, process cash for customers in a manner that conveys security, safety, integrity, profitability and achievement of budgeted objectives.
Customer Service and Operations management
  • Maintain sound and good relationship between Custodians, Vault Officers, CPC Supervisors, Team Leads and Cashiers
  • Receive phone calls and respond to queries in a professional manner observing telephone etiquette.
  • Ensures Upper and Lower limits are not breached and report any violations for surcharging.
  • To ensure compliance to the issued Group Reconciliation and Operational Cash Controls.
  • To comply with the issued ISO Standards, Procedures and Policies
  • Ensures G4S Values are observed and guide the team towards them.
Cash Verification and Banking Support Services
  • On a day to day basis receive and accurately process collections for customers banking .
  • Keep proper records of cash received and retain documents for future reference
  • Reconcile all receipts and payments and ensure they are balancing by the end of day.
  • Prepare cash to be transferred to Bulk Cash Centre
  • Working closely with the Supervisor; amalgamate cash and complete a treasury in slip, log the cash to the BSS Vault
Wage Picketing and Pay Parade
  • Obtain the envelops/packets and label them with Stickers provided by customer and packet the money as per the payroll
  • In the absence of Stickers, label envelops with following details: Payroll number, Name , amount
  • Under dual control re-confirm the money in the packets
  • If there is variance, confirm the money in the packets until the variance is taken care of
  • Cashier responsible for pay parade is allocated duties by the CPC Team Lead
  • On Parading day the allocated Cashier moves to site and the sealed bags are also sent from Vault to site as per procedure CIT Local Run Pick and Drop; PM-CIT-7-2.
Bulk Note Sorting
  • Capture sorting details into the Daily Productivity Register as per CBK requirements.
  • Bundle the currency and label them appropriately.
  • Carry out routine cleaning of Note sorting machines any other duties allocated by the supervisor
Records Management
  • Environmental maintenance and ensure all consignments are created in E-Viper to support the required audits to be carried out effectively.
  • Timely and accuracy while updating the Dockets and Try – In’s /Try Out’s
Equipment Calibration
  • Timely reporting of any faulty equipment within the processing area to management for quick resolution.
Health and Safety
  • Take reasonable care for the health and safety of himself and other persons who may be affected by his acts or omissions
  • Co-operate with manager in ensuring that safety policies and procedures are adhered to
  • Report any unsafe or unhealthy situation to the supervisor or the health and safety representative, as soon as it is identified
  • Tertiary Education
  • KCSE Mean Grade ‘C’ plain and above, grade C-in Maths
  • Kenya legislation
  • At least 3 years working experience in cash operations
  • Knowledge / Experience in banking sector is an added advantage.
Technical Skills
  • Financial Acumen
  • Microsoft Word – Intermediate level
  • Microsoft Excel – Intermediate level (Advance level are advantageous)
  • Google suite of products
Behavioral Skills – Support
  • Understanding the organizational environment
  • Understanding the organization’s goals and objectives
  • Dealing with changing circumstances
  • Supporting and working with others
  • Acting professionally
  • Deliver great customer service
  • Sharing and co-operating
  • Must have the ability to work long hours and withstand operational pressure
  • Must be self driven with level of integrity/honesty
Behavioral Skills – Management
  • Awareness of the marketing environment
  • Delivering performance
  • Working with complexity
  • Customer thinking
  • Collaborating and Co-operating
  • Strong personality with innate ability to make decisions in ambiguous situations
  • Ability to make quick, sound business driven decisions
  • Must be able to work without supervision
How to Apply

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