Front Desk Officer (15K) - Mombasa
Job Description
Our Client is looking for a passionate Front Desk Officer to
fill the position.
Receptionist: Starting salary 15,000.
Below is what we are looking for:
Responsibilities
·
Handle and respond to general
correspondences
·
Receive, issue receipts and register
all payments from Members and Non-members.
·
Produce daily summaries and periodic
reports
·
Balance the sales on a daily basis
and maintain daily reports.
·
Report any feedback, complaint or
hazard to the relevant authority for effective operations.
·
Ensure the safety of all Hotels’
property under your jurisdiction.
·
Report loss/theft immediately to the
manager.
·
Handle all membership queries and
respond with relevant information to all enquiries.
·
Handle all incoming and outgoing
membership calls and escalate all technical enquiries to the membership desk.
·
Maintaining a complaint log tool and
sharing the report on a daily basis to the membership desk.
·
Compiling details of all enquiries and
their nature and forwarding the same to the membership desk for further action.
·
Any other duty as assigned from time
to time.
Qualifications
·
Should be computer literate
·
Be presentable and approachable
female from 25-30 years of age
·
Diploma in Front Office operations
Certification in Customer care relations
·
Knowledge in Technical Areas
How to Apply
Interested candidates should email their CV stating their
current salary to jobs@jobsikaz.com quoting
the job title, “Front Desk Officer” on the subject line.
Only shortlisted candidates will be contacted.