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Front Desk Officer Job in Kenya (15K)

Front Desk Officer (15K) - Mombasa


Job Description
Our Client is looking for a passionate Front Desk Officer to fill the position.
Receptionist: Starting salary 15,000.
Below is what we are looking for:
Responsibilities

·         Handle and respond to general correspondences
·         Receive, issue receipts and register all payments from Members and Non-members.
·         Produce daily summaries and periodic reports
·         Balance the sales on a daily basis and maintain daily reports.
·         Report any feedback, complaint or hazard to the relevant authority for effective operations.
·         Ensure the safety of all Hotels’ property under your jurisdiction.

·         Report loss/theft immediately to the manager.
·         Handle all membership queries and respond with relevant information to all enquiries.
·         Handle all incoming and outgoing membership calls and escalate all technical enquiries to the membership desk.
·         Maintaining a complaint log tool and sharing the report on a daily basis to the membership desk.
·         Compiling details of all enquiries and their nature and forwarding the same to the membership desk for further action.
·         Any other duty as assigned from time to time.
Qualifications
·         Should be computer literate
·         Be presentable and approachable female from 25-30 years of age
·         Diploma in Front Office operations Certification in Customer care relations
·         Knowledge in Technical Areas
How to Apply
Interested candidates should email their CV stating their current salary to jobs@jobsikaz.com quoting the job title, “Front Desk Officer” on the subject line.
Only shortlisted candidates will be contacted.

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