Unit Manager
Purpose of the
job
The jobholder is responsible for
developing and providing effective leadership for aggressive sales and business
growth and management of direct sales force.
Responsibilities
·
Drive continuous growth in the sales
production to meet and surpass the set budgets.
·
To successfully set up in house
agency force, recruit, train, motivate and provide effective field support to
the in-house agents to ensure retention of a productive sales force and
attainment of set targets.
·
Operationalize the marketing and
customer service strategies within the agency.
·
Identify, target and penetrate niche
markets and create awareness of Pacis products within niche markets.
·
Promote a positive image of the
company through excellent service delivery.
·
Play an active role in carrying out
CSR activities within the branch networks
·
Ensure compliance with the company
policies and procedures on underwriting especially credit policy and
documentation.
·
Ensure that Direct Sales Agents
comply to all regulatory requirements before starting to transact business
·
Ensure that Direct Sales Agents are
well equipped with Pacis product knowledge and updated in a timely manner of
any changes.
·
Carry out frequent client visits for
customer relationship management, marketing, major renewals and deal
operational issues arising
·
Any other duty as may be assigned
from time to time.
Qualifications
·
Bachelor’s Degree in Business
Management
Professional
Qualifications
·
Sales & marketing Certification
·
COP in insurance is an added
advantage.
Experience
·
Two (2) years’ experience in a
similar role or in managing retail operations
Branch Manager
Purpose of the
job
The job holder is responsible for
developing and providing effective leadership for aggressive sales and business
growth.
Responsibilities
·
Overall Administration of the branch
to ensure efficiency and effectives.
·
Manage staff matters in the section
including on-boarding, performance management, staff development, on-the-job
training, discipline etc.
·
Ensure that Unit Managers and Direct
Sales Agents are well equipped with Pacis product knowledge and updated in a
timely manner of any changes.
·
Drive continuous growth in the sales
production to meet and surpass the set budgets.
·
Recruitment, Motivation and Retention
of productive intermediaries
·
Operationalize the marketing and
customer service strategies within the agency
·
Identify, target and penetrate niche
markets and create awareness of Pacis products within niche markets.
·
Promote a positive image of the
company through excellent service delivery.
·
Play an active role in carrying out
CSR activities within the branch networks
·
Ensure compliance with the company
policies and procedures on underwriting especially credit policy and
documentation.
·
Ensure that intermediaries comply to
all regulatory requirements before starting to transact business
·
Carry out frequent client visits for
customer relationship management, marketing, major renewals and deal
operational issues arising
·
Collect market intelligence from
various region, collate and share with management on emerging trends and
changes in the niche markets
·
Develop internal control systems and
ensure adherence to them by all at the branch
·
Submit specified and ad hoc reports
to the Head Office.
·
Prepare Annual budgets for the Branch
·
Ensure renewal notices and other
correspondence are dispatched to the intermediaries on time
·
Any other duty as may be assigned
from time to time.
Qualifications
·
Degree in business Administration.
Professional
Qualifications
·
Sales, marketing or insurance
certification is an added advantage.
Experience
·
Four (4) years’ experience in a
similar role.
Skills and
Attributes
·
Good leadership skills.
·
Excellent negotiation &
persuasion skills.
·
Tenacious and resilient.
·
Ability to motivate and keep focused
team.
·
Good networking and interpersonal
skills.
·
Excellent oral and written
communication skills.
·
Results oriented.
·
Able to work with minimum
supervision.
·
Knowledgeable about the market.
How To Apply
Applications with a detailed CV,
indicating the preferred location and telephone contacts with names and
addresses of three referees should be emailed to hr@paciskenya.com not later than 23rd October 2019.