Customer Service Representatives
15 positions
(MUST be Fluent in French, Portuguese,
Russian, German, Italian, Spanish)
Our client provides health insurance
services around the world.
They are urgently looking for
Customer Service Representative proficient in French, Portuguese, Russian,
German, Italian, Spanish to deliver a high-quality customer centric service
offering to clients across the world.
Key Responsibilities
·
Checking e-mails and answer the most
pressing questions of your key accounts.
·
Insert a new insured member into the
system
·
Attend a team meeting
·
Keep your customer records up-to-date
·
Answer incoming calls in English or
French or call a customer to inform him on the status of his files
·
Recommend improvement on processes
·
Rewrite your priority checklist to
make sure the deadlines of this week are met
Required
·
Proficient in French / Portuguese
·
Have a degree (preferably in
languages) or similar level by experience and an excellent knowledge of
English.
·
Possess excellent attention to
detail.
·
An expert in delivering an excellent
customer experience.
·
Quick to learn new software applications.
·
Have strong interpersonal skills with
excellent written/verbal communication skills
·
A positive thinker who is used to
working meticulously against tight deadlines
CVs: talentkenya18@gmail.com
Deadline: 30th October 2019