About Jibu
Founded in 2012, Jibu is a pioneering a powerful new model that provides opportunities for entrepreneurs to own businesses that ensure access to basic human necessities in underserved, emerging market communities. Jibu has scaled a network of locally owned, economically independent franchises/businesses that sell safe drinking water to their communities while offering life-changing training and employment to their staff.
Empowered by a belief in the ability
of eye-to-eye partnership to unleash latent entrepreneurial talent, Jibu is
transforming the challenge of addressing basic human needs into an expansive
opportunity that allows thousands of young entrepreneurs to build lasting
solutions, one neighborhood at a time. The company’s ultimate vision is to
train, finance, and grow a network of co-invested business owners who will
revolutionize the way critical resources participate in emerging markets. For
additional information, please visit: http://jibuco.com/
Supply Chain & Logistics Associate
Founded in 2012, Jibu is a pioneering a powerful new model that provides opportunities for entrepreneurs to own businesses that ensure access to basic human necessities in underserved, emerging market communities. Jibu has scaled a network of locally owned, economically independent franchises/businesses that sell safe drinking water to their communities while offering life-changing training and employment to their staff.
Franchise Support Manager (2 Posts)
The Position
Jibu
is looking for a dynamic leader for the Franchise Support Department. This
person will be the key point of contact between the franchise business partners
and JibuCo, support business partners in key business aspects such as business
plan development, new store openings, staff training, new product launches,
regularly review and advise franchisees on business performance as well as
enforce compliance to franchise agreement.
Responsibilities
Develop a sustainable franchise businesses
·
Be a Change Manager and transform the
department in a target driven and sales centric team within JibuCo
·
Own the development of the
distribution strategy and implement it effectively across the network
·
Advising franchisees on the critical
business decisions to grow their business in a deliberate and methodical manner
·
Facilitate communication within the
franchise network to ensure flow of information and healthy collaboration
between franchisees
·
Identify and share best practices to
improve overall performance of the network
·
Study processes and procedures and
suggest where system re-engineering is required
Franchise network expansion
·
Build a pipeline of capable
entrepreneurs with the potential to become franchisees
·
Manage the vetting and selection
process
·
Lead new store openings and
coordinate the build out process according to the desired opening timeline
·
Ensure new stores are effectively
delivering on targets
Brand standards enforcement
·
Coordinate audits at franchises as
well as agents such as resellers to ensure full compliance with brand standards
·
Act as single point of contact for
internal and external feedback about brand standard adherence
·
Ensure franchises and agents
understand the rationale for the Brand Standards and can convey them to their
staff
Customer experience
·
Ensure all franchisees and teams have
been trained and are complying with Jibu customer experience standards
·
Review customer feedback data to
continuously improve Jibu’s customer experience philosophy
Training & capacity development
·
Work closely with Jibu’s head of
Training to develop first class training materials to build capacity of
franchise teams
·
Coordinate delivery of training to
new and existing franchise teams
·
Track franchise training needs and
timely training delivery
Communication & information management
·
Ensure all franchisees receive JibuCo
communication regarding things like business strategy, promotions, process, and
that system updates are shared and implemented at all franchisees in a timely
manner
·
Collect and maintain all franchise information;
including impact tracking metrics
·
Ensure all franchisee related queries
are resolved
·
Ensure 100% franchisee and staff
participation in JibuCo meetings/ trainings
Project management
·
Successfully manage rollout of new
franchise interventions, including IT tools, processes and procedures, etc.
Management of department
·
Manage a team of 4-5 direct reports,
including but not limited to setting and tracking KPIs, leading the department,
conducting regular meetings, regular reporting, etc.
Qualifications
·
At least 3 years of account
management experience
·
At least 3 years of managerial
experience, leading a department or team
·
Sales distribution experience,
ideally for an FMCG company
·
Project management experience
·
Experience in customer-facing roles
·
Entrepreneurship/business background
·
Experience delivering training and
capacity building
·
Strong understanding of retail
operations and retail best practices
·
Excellent interpersonal skills in
order to build strong relationships with stakeholders and influence them
·
Project management
·
Excellent IT skills (Microsoft
Office, especially Excel and Powerpoint)
·
Strong business and analytical skills
·
Strong communication and
interpersonal skills
·
Confident public speaker
·
Open to travel within
Uganda/Kenya/East Africa
Preferred Qualifications/Experience
·
Bachelors/Diploma in relevant subject
·
Advanced degree a plus
·
Franchise experience a plus
·
Experience with FMCG
·
Knowledge of local languages
Note: This
position is open only to Ugandan nationals or persons holding a valid work permit
for Uganda or Kenya.
Compensation: Commensurate
with experience.
Supply Chain & Logistics Associate
The Position
Jibu is looking for a dynamic Supply
Chain & Logistics Associate. This person will be responsible for
procurement, logistics, managing inbound production items, the warehouse and
supply chain purchases, and dispatches to ensure Jibu franchisees maintain the
necessary amount of inventory to operate their businesses.
Responsibilities
Procurement
·
Generate product/service requirements
·
Solicit quotations and evaluate price
and quality
·
Manage delivery and after-sale
service
Logistics
·
Build strong relationships with
transporters, courier services, clearing agents, freight forwarders, and other
logistics and transportation service providers
·
Seek, evaluate and recommend
logistics service providers with strong focus on price control
·
Manage inbound and outbound
production items, including international transport.
·
Supervision of the clearing agent and
first point of contact for customs
·
Provide shipment forecast to
transporters for road shipments
·
Resolve logistical challenges arising
from failure by internet and external stakeholders to meet expected deadline or
performance benchmarks
·
Report periodically on logistics
activities and active shipments
Warehouse
·
Warehouse stock controls
·
Issue materials to franchisee and
other departments
·
Responsible for accuracy for
production items and aging reports
Reporting and Support
·
Provide clear reporting and
accountability on all transactions following established processes
Required Qualifications/Experience
·
Minimum 3 years of experience in
logistics and procurement, with at least 1 year in managing warehouse
operations
·
Knowledge on KRA requirements and
dispute resolution
·
Knowledge of inbound logistics
·
Experience using Microsoft Office,
particularly Excel required
·
Experience using QuickBooks
·
Strong decision making and problem
solving skills
·
Excellent communication skills
·
The ability to effectively juggle
multiple priorities while meeting needs and deadlines
·
Willingness to travel extensively
throughout Nairobi
Preferred Qualifications/Experience
·
Diploma/BSc. In Supply
Chain/Accounting
·
APICS CPIM/COPS
·
Experience with FMCG
·
Knowledge of local languages
Note: This position is open only to Kenyan nationals or
persons holding a valid work permit for Kenya.
Compensation: Commensurate with experience.
How To Apply
Send resumes and cover letter
to jobs@jibuco.com. We will be reviewing applications on a rolling
basis, so please apply as soon as possible. Due to the volume of applications,
we may not be able to respond to every individual application we receive. If
you do not receive an invitation for an interview from us within 4 weeks of
applying, please consider your application unsuccessful.