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Jobs and Vacancies in City Walk, Kenya

Job Vacancy: Retail Sales Assistant

City Walk is a registered company in Kenya and has been in operations since 1991 with 26 branches. City Walk specializes in selling of elegant, unique and stylish footwear, bags, clothes and leather items.
We are seeking for experienced candidates for the position of sales assistants who will be placed in our branches to sell the company products such as shoes, clothes and perfumes.
Overview of Position: It is the responsibility of the Sales Assistant include, but are not limited to provide prompt, attentive and knowledgeable assistant to all clients, support the staff in order to achieve and surpass goals, and to insure the highest standards of client service are maintained at all times.


Core Responsibilities:
Sales Performance
·         Develop sales technique to insure maximum performance
·         Identify and meet clients’ needs
·         Utilize all available sales tools to increase business and improve results
·         Overcome client objections and offer alternatives
·         Comply with all sales related policies and procedures
·         Utilize suggestive selling techniques to maximize and accessorize a sale
·         Close the sale and monitor all details alterations, shipping, delivery and special client requests
·         Collaborate with all associates to achieve departmental and store goals
·         Attend all meetings and seminars to insure knowledge to provide maximum results
·         Minimizes returns
Product Knowledge
·         Possess an in-depth knowledge of the merchandise
·         Consistently seek to increase product knowledge
·         Maintain a keen interest in the fashion industry and market trends
·         Utilize product knowledge to increase sales
·         Identify fit/product concerns in a timely manner
·         Have an understanding of competitors’ products
Client Service
·         Provide the highest level of client service
·         Maintain constant floor presence to assist clients
·         Acknowledge all clients
·         Develop rapport with clients
·         Build and maintain repeat clientele
·         Maintain consistent communication with clients
·         Resolve all client problems and complaints quickly and effectively insure management involvement when appropriate
·         Identify and implement new ways of increasing client base
·         Monitor client purchases and client database
·         Insure complete client satisfaction through to client use of purchase
Selling Floor
·         Participate in merchandising moves and maintain merchandising directives
·         Possess a basic understanding of the company’s visual and merchandising standards and philosophy
·         Understand merchandise themes to convey to clients
·         Return all items, clean and well maintained, to their correct place
·         Participate in keeping the selling floor and merchandise clean and organized
·         Participate in insuring the correct visual image is reflected on the floor at all times
Inventory
·         Possess thorough knowledge of stock location and organization both on and off the selling floor
·         Participate in inventory control by insuring tickets and sensors on all garments
·         Participate in inventory, cycle counts and stock rotations as requested
Human Resources
·         Be aware of and abide by all Human Resources policies and procedures
·         Assume responsibility to insure all personal personnel information is provided and updated and thoroughly abide by Employee Handbook
·         Complete all Human Resources paperwork in a timely manner
·         Adhere to work schedule, inclusive of time and attendance
·         Maintain consistent standards of image and grooming at all times
·         Attend and participate in all training and development seminars, programs and meetings
Loss Prevention
·         Be aware of potential risk to the company and all associates in relation to theft, shrinkage and breakage and inform the appropriate person
·         Respect and abide by all Loss Prevention policies, procedures and directives
·         Report any and all health or safety concerns to the appropriate person and contribute to a safe environment
Point-of-Sale
·         Possess a thorough understanding of all point-of-sales policies and procedures
·         Collaborate with point-of-sale staff to insure all client information is gathered and correctly processed
·         Respect and abide by all register policies and procedures
·         Effectively utilize style locator and customer profile systems
Inventory/Receiving
·         Respect and abide by all inventory/receiving policies, procedures and directives
·         Collaborate with inventory/receiving staff to insure client service standards of delivery and shipping
Qualifications:
·         Basic understanding of sales principles and customer service practices
·         Proven 2-3 years working experience in retail sales/Perfume
·         Proficiency in English
·         Track record of over-achieving sales quota
·         Solid communication and interpersonal skills
·         Customer service focus
·         Friendly, helpful, confident and engaging personality

·         Basic administration skills
·         Degree/ Diploma or certificate in any discipline

We seek to recruit a qualified and able Stock Analyst for the business.
Role Description
Stock analyst must monitor and anticipate the rate of sale for each type of product offered by a business. As a stock analyst, you will make sure that your company’s distribution centers and warehouses maintain inventory levels necessary to meet projected sales demands.
Your daily duties may include writing stock reports, performing cycle counts, and determining periodic asset valuations. The job requires advanced organization skills, as analysts must keep several databases and spreadsheets detailing the various elements and aspects of inventory.
Another important aspect of your job as a stock analyst involves researching past sales trends and staying informed of current sales trends that may influence inventory demand.
You may also oversee the level of incoming products and ensure that it stays balanced with the level of outgoing products. You may also be in charge of performing yearly audit functions and proving that all products were bought, handled and sold in compliance with rules and regulations.
Job Roles
·         Stock analysts analyze inventory statistics. This includes performing financial analytics to determine which products are selling the most and which are under-performing.
·         They also document inventory discrepancies, such as missing or mislabeled items.
·         Inventory analysts perform regular inventory counts and verify the numbers against shipping and receiving logs.
·         The analyst will write regular inventory reports detailing inventory counts, discrepancies, and other statistical data.
·         Compiles and maintains records of quantity, type, and value of material, equipment, merchandise, or supplies stocked in establishment: Counts material, equipment, merchandise, or supplies in stock and posts totals to inventory records, manually or using computer.
·         Compares inventories to office records or computes figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory.
·         Verifies clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies.
·         Compiles information on receipt or disbursement of material, equipment, merchandise, or supplies, and computes inventory balance, price, and cost.
·         Prepares reports, such as inventory balance, price lists, and shortages.
·         Prepares list of depleted items and recommends survey of defective or unusable items.
·         Also act as a merchandiser from time to time
·         Any other duties as assigned.
Qualifications
·         Degree in Supply Chain, Finance, Economics or Mathematics
·         Must have experience of at least 3 years as an Inventory or Stock Analyst preferably in retail business or retail fashion business.
·         Good Business acumen and analytics
·         Merchandising experience will be added advantage.
Core Skills
·         Good Analytical Skills
·         Detail Oriented/Attention to details
·         Ability to Multitask
·         Tech Savvy- Computer Skills
·         Good communication Skills-Verbal and Written
·         Mathematical skills
·         Problem solving skills
·         Business skills
·         Time management skills
·         Report writing skills

Job Vacancy: Head of Sales
City Walk is a registered company in Kenya and has been in operations since 1991 with 26 branches. City Walk specializes in selling of elegant, unique and stylish footwear, bags, clothes and leather items.
The Head of Sales is responsible for overseeing all sales activities of the company and managing the sales teams.
Duties of the Head of Sales
·         Motivating the sales team to achieve the best results possible.
·         Setting activity and revenue targets for members of the sales team.
·         Continual training and development of all members of the sales department.
·         Attending key meetings with members of the sales team.
·         Working on account management plans with the sales account managers.
·         Manage Marketing budget and assist with Marketing of company products
·         Identifying key areas for improvement in the sales process.
·         Spotting market opportunities for new customers.
·         Attending monthly meetings with other senior members of the business.
·         All aspects of recruitment and selection for the sales department.
·         Attending industry events and conferences to generate new business leads.
·         Acting as a spokesperson for the organization at sales events and conferences.
·         Networking with other directors in order to generate new business for the company.
·         Monthly reporting on sales performance against budget and reporting on variances.
·         Identify new ways of generating incremental revenue/minimizing expenses for the organization.
·         Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
Background of the Head of Sales
·         Degree in business management
·         Previous 2-4 years’ experience successfully managing sales teams ideally from a RETAIL FASHION INDUSTRY.
·         Professional sales training would be a strong advantage.
·         Proven track record of achieving targets and driving sales growth in a business.
·         Strong leadership skills and an ability to inspire sales teams.
·         Self-motivated with high energy sales drive.
·         Proven track record of closing business by building quality client relationships.
·         Creativity to structure mutually beneficial deals.
·         Excellent, proven cold call skills.
·         Ability to handle multiple tasks and prioritize goals.
·         Excellent communication skills, both oral and written.
·         Ability to work some evenings and weekends, based on business needs.
If you qualify for the above role, kindly send your CV to hr@citywalk.co.ke.
Position will be open until filled.
Only SHORTLISTED candidates will be contacted.

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