Technical/Engineering Internships (15 Vacancies)
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.
Responsibilities
Responsibilities
Requirements
Responsibilities
Qualifications
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.
Job description
Student Intern-Technical/Engineering Department
The purpose of the Student Attachment Program is to provide an
opportunity for university and college students to become familiar with the
operations of Kenya Airways, and to acquire work experience at a professional
level through on-the-job training during vacations before resuming your
studies.
During the internship, students shall be placed in one of the
departments or units of the specified Kenya Airways department, and, to the extent
possible, shall be given assignments relevant to their current studies. Before
the end of the program, the interns must submit a brief report about their
experience/ learning in Kenya Airways and provide ideas and suggestions that
can help improve the Program in future years.
Requirements
To be eligible for the Program, you must be:
·
A citizen of Kenya
·
A student pursuing an undergraduate degree/College diploma in an
accredited university/college, who will continue his/her graduate studies or
graduate right after the period of the internship.
·
Have a minimum grade of B (plain) in KCSE or equivalent O’level
certification
Conditions of Internship
·
Kenya Airways does not provide medical insurance cover for
Interns. Those selected for internship will be required to submit proof of
medical insurance while at Kenya Airways.
·
Since the hiring for the Internship Program is done locally, Kenya
Airways does not pay transportation costs whatsoever.
·
Because Internship Program is addressed to students who are
pursuing their degree programs or diploma programs, participation in the
program will not extend beyond three (3) months.
·
Candidates afforded internship in the past by Kenya Airways are
not eligible to apply
·
Documentation that will be required should you be selected for
internship are:
·
Letter from learning institution requesting for internship and
confirming that this is part of the course requirement
·
Original and copy of KCSE/GCSE/O’level Certificate
·
Certificate of Good Conduct
·
Insurance cover
How to Apply
Employee Engagement & Labor Relations Manager
Kenya Airways, the leading African airline flying to
more African destinations than any other carrier, takes pride in being at the
forefront of connecting Africa to the world and the World to Africa through its
hub Nairobi Jomo Kenyatta International Airport.
Responsibilities
Research, develop, interpret and administer employee relations and
welfare policies, processes and procedures to ensure promotion and maintenance
of industrial harmony, fairness in the disciplinary processes and overall
employee satisfaction.
Disciplinary Issues
·
Provide guidance where needed in all communication relating to
discipline for all staff in order to ensure clarity of communication and the
capturing of the right offence.
·
Prepare briefs on all disciplinary cases in the event of appeal
against disciplinary action.
·
Provide advice on grievance and disciplinary procedures to ensure
that emerging issues are resolved amicably and speedily to maintain industrial
harmony.
·
Write disciplinary summary report for the Leadership Team in order
to keep the business updated on the state of discipline in the company,
handling of the disciplinary procedure and the speedy resolution of cases.
Employee Industrial and Legal relations
·
Hold engagement sessions with staff to address any labour
relations issues or work issues
·
Position is the link between management, union and staff and
provides logistics for the same to ensure good industrial relations
·
Ensure timely preparation of briefs in cases involving both
serving and ex staff so as to protect the company position.
·
Participate in Collective Bargaining Agreements negotiations to
protect company interests and enhance good industrial relations.
·
Provide advice and support to line managers on implementation of
Collective Bargaining Agreements, staff rules and labor laws to maintain
industrial harmony.
·
Arrange for witnesses and court attendance in cases involving
employees or ex-employees against the Company
Employee Welfare
·
Develop, plan and implement staff welfare programs and initiatives
in accordance with the company policies for purposes of enhancing positive
employee relations climate that will improve productivity.
·
Plan and ensure company sports day is implemented successfully
subject to budget.
·
Responsible for sourcing and managing the canteen provider in
accordance with the public health cleanliness and safety standards.
·
To prepare, monitor and control Employee welfare budgets to ensure
effective cost control.
·
Source for cost effective employee insurances and ensure speedy
claim settlement.
·
Ensure implementation of long service awards and retirees awards
in accordance with the HR Policy.
Training
·
Training and refreshing managers and supervisors on the company
disciplinary processes so as to ensure consistency and fairness in the said
processes.
Labour laws Training
·
8 years in employee relations, 4 of which should be in employee
relations management
Behavioral Competencies
·
Achievement Drive & Initiative – Level 2
·
Passion for Kenya Airways – Level 2
·
Industry and Market Knowledge – Level 2
·
Leading Courageously – Level 2
·
Living and Breathing Customer Service – Level 2
·
Leading Teams for Excellence – Level 2
·
Holding Others Accountable – Level 3
·
Humility – Level 2
·
Collaborating as a Team – Level 2
·
Coaching and Developing Others – Level 2
How to Apply
Performance Analyst, E-Sales
Kenya Airways, the leading African airline flying to
more African destinations than any other carrier, takes pride in being at the
forefront of connecting Africa to the world and the World to Africa through its
hub Nairobi Jomo Kenyatta International Airport.
Web Analytics Specialists is responsible for analyzing and
publishing online data, such as search terms, conversation paths, and
clickstreams, then making recommendations. Web analytics specialist should
offer a solid understanding of user behaviour based on their analysis, and
recommend new strategies based on information gained. In addition Web Analytics
Specialist will work directly with e-sales force with (post-sale) activities
focused on creating analytic funnel structures and attribution strategies.
Responsibilities
·
Lead all web analytics tracking initiatives; mainly using Google
Analytics: Generate tracking code (standard/custom), troubleshoot existing
implementation, and use Google Tag Manager to implement for products and
services
·
Guide business thru complex technical implementation such as:
code, pixels, analytics setup and other technical components to ensure all
sales campaigns are set up in accordance with campaign goals
·
Analyze visitor level data to understand user behaviour across
devices (mobile, tablet, and desktop) and marketing channels (Earned, Paid
Search, Display, Direct, Social, and Referrals).
·
Report on the state of the various E-commerce channels and
channels that drive demand, including catalog and direct mail (i.e. trends and
performance compared to previous year and plan).
·
Analyze variance in KPI’s versus plan and conduct cost-benefit
analysis of new initiatives being evaluated for potential implementation.
Monitor and report on results for E-commerce tests.
·
Lead analysis of the cross-channel sales experience and partner
cross-functionally to identify new opportunities for improved customer
experience and increased efficiencies.
·
Assist in analyzing cross-channel campaigns and identify
allocation opportunities based on performance.
·
Proactively research and conduct ad-hoc analysis utilizing
multiple data sources and tools
·
Publish monthly presentations of KPIs, business trends and
campaign performance.
·
Deliver reports—both written and in presentation form—of key
findings. Interface with multiple levels of stakeholders.
·
Purchase flow – Extract goal funnels report to discover which web
pages on the website has high exit rates and report this to QA analyst for
corrective measure
·
Find new insights and trends that will help us improve demand
generation, customer acquisition and growth.
·
Make sense of the web data and drive insights to impact the bottom
line.
·
Inquisitive and analytical and use data to come up with the story
the data is telling and implement appropriate action
·
Understand and analyze various data pieces such as competitive,
qualitative, web analytics, social media, financial etc and drive business
changes. Web Analyst should also be able to run A/B and Multivariate tests to
improve website performance
·
Work alongside development and platform team to advise on all
aspects of data related to site performance and results.
·
Build your own models that explain what will happen if a certain
KPI or other data point (e.g., acquisition, mix, or conversion) changes.
·
Build your own models that explain what will happen if a new
solution, program or strategy is adopted, including analysis of cost-benefit,
and ROI.
·
Drives focused decisions within specific areas and are a key
contributor to decisions beyond specific scope of role.
·
Audit and/or troubleshoot existing analytics implementations to
ensure data quality
·
Review important and high traffic landing pages (i.e., the first
pages visitors open up when they come to your website)
·
Review different web pages bounce rate metric and improve quality
of the page with high bounce rate
Requirements
·
Bachelor degree in business related field
·
3+ years of experience in advanced web analytics methodologies
·
Excellent knowledge of MS Office Products; advanced skills in MS
Excel including pivot tables that provide insight
·
Expert level in Google Tag Manager.
·
Experience in attribution models a plus.
·
Use of BI tools
·
Excellent knowledge of MS Office Products; advanced skills in MS
Excel including pivot tables that provide insight
·
Strong background in quantitative thinking and statistical data
analysis
·
Expert in Google Analytics, Omniture, and other Analytic
platforms.
How to Apply
HR Business Partner
Kenya Airways, the leading African airline flying to
more African destinations than any other carrier, takes pride in being at the
forefront of connecting Africa to the world and the World to Africa through its
hub Nairobi Jomo Kenyatta International Airport.
Responsibilities
This role will act as a consultant to the functional business unit
leader as well as provide guidance and support to the allocated departments
across all areas on human resources matters. In liaison with the Principal HRB
Partner act as employee’s champion and change agent, assessing and anticipating
HR-related needs and communicating them proactively with the HR department and
Business Units.
·
Function as an internal consultant to management and function
employees by helping them identify and resolve issues, encouraging excellent
management practices, anticipating internal organization issues, proposing
solutions, and understanding/representing the employee perspective.
·
In liaison with the Principal HR Business Partner, provide HR
guidance and support to the allocated business units across a breadth of areas
including talent management, employee development, performance management,
change management and employee relations.
·
In liaison with the Principal HR Business Partner / Head of HR
Business Partners facilitate talent reviews and succession planning discussions
and work with the business units to ensure plans are actively put into
practice.
·
Assist with labor relations initiatives, assuring compliance with
the Collective Bargaining Agreement as well the company rules and regulations.
·
Using the approved manpower plan, recruit for the vacant
positions.
·
Prepare Business function Human Resource forecasts in consultation
with Principal HR Business Partner and Business Unit Heads in scoping and
justification of proposed and existing roles in line with the business strategy
by recommending optimal staff establishment.
·
Support the development of Talent management within the Business
Unit by enabling the Business Unit to attract, retain and motivate talent.
·
Coordinating and facilitating the entire process of performance
management, ensuring timely submission of reports and their analysis within the
allocated business unit.
·
Champion and enforce labour laws as constituted within the country
and the company’s policies.
·
Frequently support and advice on Human Resources challenges and
issues facing the business units.
·
In liaison with business unit heads and Principal HR Business
Partner, ensure that leave plans are in place and are adhered to.
·
Interpretation of the policies and procedures and assess
compliance by all employees within the business unit. (Advise managers and
employees on disciplinary issues and procedures).
Qualifications
·
Bachelor’s Degree in Human Resource Management or
relevant field.
·
Holder of a Post graduate diploma in HR.
·
Registered Member of Institute of Human Resource Management (HRM).
·
Must hold a valid HR practicing certificate
·
At least 5 years of HR generalist or relevant experience
·
Experience in general HR processes, such as behavioral
interviewing, candidate evaluation, employee relations, compensation and
knowledge of current labor laws
·
Must be able to communicate effectively through writing and oral
presentations.
·
Must relate well to people and work in cooperation with others
effectively to coordinate activities and accomplish goals
·
Ability to work both independently and as a team member; must
interact with all levels of employees and management
·
Must be able to prioritize and complete a high volume of work,
manage multiple projects/ assignments and coordinate requests to successful
completion
Behavioral Competencies (As per KQ’s defined competency levels)
·
Achievement Drive & Initiative – Level 2
·
Passion for Kenya Airways – Level 2
·
Industry and Market Knowledge – Level 2
·
Leading Courageously – Level 2
·
Living and Breathing Customer Service – Level 2
·
Leading Teams for Excellence – Level 2
·
Holding Others Accountable – Level 3
·
Humility – Level 2
·
Collaborating as a Team – Level 2
·
Coaching and Developing Others – Level 2
How to Apply