Technical Sales Associate
Responsibilities
Qualifications
How to Apply
Responsibilities
Qualifications
Duma Works is recruiting a Technical Sales Associate for our
client; Krones East Africa Limited. Krones is a global provider of
innovative industrial solutions.
Department : Sales Department
Reporting Structure : Head of Sales Department
Overview
The Sales Manager contributes to the organisational goal by
promoting primarily the sales of new machines and LCS products. The Sales
Manager facilitates the client relationship by effective communication with
interaction internally to ensure the client’s needs are met or exceeded.
Responsibilities
·
Establish and keep close contact to all customers and provide
effective customer solutions on all Krones equipment.
·
Promote sales of New Machines and LCS Products (spare parts kits,
rebuild/exchange programs, retrofits, SIPS, LDS, overhauls and Service Level
Agreements)
·
Liaise with clients regarding new machine and LCS product
enquiries, prepare quotes and/or obtain samples, provide solutions and
determine pricing quotations of items specified.
·
Liaise with Krones New Equipment and LCS Sales Departments to
obtain all necessary information.
·
Initiate received orders and build the client relationship by
keeping them informed of the status of their orders and ensure deadlines are
met
·
Facilitate communication with the Krones operational departments,
scheduling of resources and addressing warranty, replacement and additional
parts required for the client
·
Facilitate all client logistics, administration and financial
management transactions.
·
Facilitate the close-out of the order by ensuring customer
satisfaction.
·
Be involved with special projects, help co-ordinate internal and
external communication with the client
·
Travel frequently to specific client locations and perform product
presentations and attend relevant project meetings.
·
Grow the potential market for new machine and LCS products by
following up on leads for new customers and proactively finding new customers.
·
Form an integral part for the Krones East Africa Team
Qualifications
·
University degree or diploma in Mechanical Engineering, Mechanical
Process Engineering or Business Administration with a solid technical
understanding
·
At least 5 years in a similar field
·
Basic understanding of Bottling plants and our Krones product
portfolio
·
General project management abilities
·
Customer relations and orientation
·
Sales effectiveness and understanding
·
Understanding of business administration
Skills and Personal competency
·
Negotiation skills
·
Excellent communication and presentation skills
·
Organization Skills
·
Problem Solving
·
Ms Office
·
Willingness to travel extensively in the East African Region
How to Apply
To apply online click here or
send your Cover Letter and detailed CV to apply@jobs.dumaworks.com marking
the subject as “3381”, Your Full name & Phone
number e.g. 3381 Barack Obama, +2547xxxxxxxx. If you don’t follow
these instructions, your application will not go through.
Deadline for receiving applications: Friday, 15 June 2018
N.B.
* You will receive a confirmation email and an alert to take a
basic screening test over SMS or online. The email with the test may not arrive
immediately. Please be patient. The email/SMS test will typically be 5-8
questions to help us understand your background. Regular SMS rates apply to the
test.
If you apply and don’t meet these minimum qualifications, we will
not be able to move forward with you application.
LCS Coordinator Spares
Duma Works is recruiting a LCS
Coordinator Spares for our client, Krones LCS Center East Africa Ltd. The
company provides after sales services to clients in the fields of process,
filling and packaging technology.
Department: LCS Sales
Reporting Structure: LCS
Manager
Overview
The LCS Coordinator Spares will
contribute to the organizational goal by ensuring interactions with customers
and Krones internal for all matters relating to spare part quotations and
orders.
Responsibilities
·
Coordinate all enquiries, quotations and orders for Spares
products
·
Clarification of all queries before orders are placed
·
Follow-up on status of each order with the supply chain department
and keep customer informed on the status.
·
Use the escalation procedure to prevent order delays by being
pro-active
·
Keep internal role players informed on status of key orders
timeously
·
Process invoicing and shipping documentation accurately and
timeously.
·
Work closely with the Finance Department to clear any queries
and/or discrepancies.
·
Follow-up with customers on OPEN quotations to ascertain status of
a potential order.
·
General administration/filing
Qualifications
·
Degree/Diploma in Business Management or Business Administration
·
Minimum 1 year experience in a similar role
Personal competencies
·
Self-motivated, independent, solution orientated, deadline driven
individual with good time management skills
·
Good communication skills ( written and verbal)
·
Excellent sales & negotiation skills
·
Attention to detail
·
Ability to work under pressure
·
Strong business administration skills
·
Client focused
Specific Job Skills
·
Pricing knowledge
·
Customer relations
Computer Skills
·
MS Office
·
SAP
How to Apply
Application deadline: 5th
June 2018
Should you meet the above
mentioned requirements, please email your CV and application letter to joinus@krones.co.ke