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Jobs and Vacancies in Krones EA Ltd, Nairobi

Technical Sales Associate

Duma Works is recruiting a Technical Sales Associate for our client; Krones East Africa Limited. Krones is a global provider of innovative industrial solutions.

Department : Sales Department

Reporting Structure : Head of Sales Department


The Sales Manager contributes to the organisational goal by promoting primarily the sales of new machines and LCS products. The Sales Manager facilitates the client relationship by effective communication with interaction internally to ensure the client’s needs are met or exceeded.



·         Establish and keep close contact to all customers and provide effective customer solutions on all Krones equipment.
·         Promote sales of New Machines and LCS Products (spare parts kits, rebuild/exchange programs, retrofits, SIPS, LDS, overhauls and Service Level Agreements)
·         Liaise with clients regarding new machine and LCS product enquiries, prepare quotes and/or obtain samples, provide solutions and determine pricing quotations of items specified.
·         Liaise with Krones New Equipment and LCS Sales Departments to obtain all necessary information.
·         Initiate received orders and build the client relationship by keeping them informed of the status of their orders and ensure deadlines are met
·         Facilitate communication with the Krones operational departments, scheduling of resources and addressing warranty, replacement and additional parts required for the client
·         Facilitate all client logistics, administration and financial management transactions.
·         Facilitate the close-out of the order by ensuring customer satisfaction.
·         Be involved with special projects, help co-ordinate internal and external communication with the client
·         Travel frequently to specific client locations and perform product presentations and attend relevant project meetings.
·         Grow the potential market for new machine and LCS products by following up on leads for new customers and proactively finding new customers.
·         Form an integral part for the Krones East Africa Team


·         University degree or diploma in Mechanical Engineering, Mechanical Process Engineering or Business Administration with a solid technical understanding
·         At least 5 years in a similar field
·         Basic understanding of Bottling plants and our Krones product portfolio
·         General project management abilities
·         Customer relations and orientation
·         Sales effectiveness and understanding
·         Understanding of business administration
Skills and Personal competency
·         Negotiation skills
·         Excellent communication and presentation skills
·         Organization Skills
·         Problem Solving
·         Ms Office
·         Willingness to travel extensively in the East African Region

How to Apply

To apply online click here or send your Cover Letter and detailed CV to marking the subject as “3381”, Your Full name & Phone number e.g. 3381 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.
Deadline for receiving applications: Friday, 15 June 2018
* You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test.
If you apply and don’t meet these minimum qualifications, we will not be able to move forward with you application.

LCS Coordinator Spares

Duma Works is recruiting a LCS Coordinator Spares for our client, Krones LCS Center East Africa Ltd. The company provides after sales services to clients in the fields of process, filling and packaging technology.
Department: LCS Sales
Reporting Structure: LCS Manager
The LCS Coordinator Spares will contribute to the organizational goal by ensuring interactions with customers and Krones internal for all matters relating to spare part quotations and orders.



·         Coordinate all enquiries, quotations and orders for Spares products
·         Clarification of all queries before orders are placed
·         Follow-up on status of each order with the supply chain department and keep customer informed on the status.
·         Use the escalation procedure to prevent order delays by being pro-active
·         Keep internal role players informed on status of key orders timeously
·         Process invoicing and shipping documentation accurately and timeously.
·         Work closely with the Finance Department to clear any queries and/or discrepancies.
·         Follow-up with customers on OPEN quotations to ascertain status of a potential order.
·         General administration/filing


·         Degree/Diploma in Business Management or Business Administration
·         Minimum 1 year experience in a similar role
Personal competencies
·         Self-motivated, independent, solution orientated, deadline driven individual with good time management skills
·         Good communication skills ( written and verbal)
·         Excellent sales & negotiation skills
·         Attention to detail
·         Ability to work under pressure
·         Strong business administration skills
·         Client focused
Specific Job Skills
·         Pricing knowledge
·         Customer relations
Computer Skills
·         MS Office
·         SAP
How to Apply
Application deadline: 5th June 2018
Should you meet the above mentioned requirements, please email your CV and application letter to

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